laura65988 wrote: »
My key for electric doesnt work and cant get through to scottish power I only have 1.00 in meter I have two small children one with autism I finally got through after 24 hours off trying I got put through to wrong department she told me id get an hour call back ghis was at 5 pm I got a call back at 9.45 pm to be told id need to go to a shop miles away hour after she gave me code by this time the shop would be closed one off the worst companys ive dealt with im still sitting waiting for power to go out.
patanne wrote: »
I've had a problem all year that I haven't come across anywhere else... I had 2 accounts registered to me, both the same account number & absolutely identical.
...My next problem of course will be that they have refunded all the credit because they have changed my end of year from April to November and reduced my DD by £45, which is totally insane.
The only reason I can see for these changes is that there is no penalty for leaving early on the new tariff so the payment changes are bound to leave me owing quite a lot of money at the end of winter - too much to be able to move maybe? So am I right, cynical or paranoid?
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He got his money back after MSE intervened
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