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List of companies that use Yodel
edited 11 September 2014 at 12:29PM in Praise, vent & warnings
45 replies 27.9K views
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Parcel out for delivery on the tuesday, 10pm the driver lied on tracking and said delivery attempted/card left.
Contacted Amazon who instructed Yodel to deliver as a priority.
It came Wednesday at 5:20pm.
Virgin Mobile also used Yodel to send me a replacement sim card. They found me ok this time so it seems to have an element of luck to it.
i need to post parcel to spain, i have been reading horror stories , so just dont know who to use , and do i have to fill in any forms for customs ,not done it before so need someone who knows what to do to advise me ,
Not sure if it has been mentioned already, Eurocarparts use them too.
The Asos Facebook page is full of people complaining about missing parcels.
I've stopped sending the pods back for recycling because they use Yodel to collect them. I got fed up of seeing the recycle bag by my front door for days because Yodel hadn't collected it.
As a victim of an incompetent Yodel delivery driver, I hope this thread features high on the search list when people google 'Yodel'.
I sent off a stinging email to a company on the list, to complain about the Yodel delivery problems I'd suffered. I demanded a refund of the delivery charge...............and it was refunded without quibble.
Here is what I'd like to see happen if a customer suffers inept delivery service from Yodel:
1 Customer emails supplier company and demands a refund of delivery charge.
2 Customer receives a refund without quibble.
3 Customer emails supplier company to advise that they will not purchase goods from them again, until they stop using Yodel.
4 Customer posts on MSE to name and shame.
5 The listed companies in post #1 read this thread and realise that they are losing business..............because they use Yodel for their deliveries.
6 Yodel train their employees and improve their performance and customer service............and if they can't be bothered, they go out of business.
I have had amazon refund delivery charges a few times because of Yodel muck-ups. I have since asked them to ensure that any goods I order are not dispatched by them.