SJ_Jones wrote: »
From what company?
Ransoman wrote: »
Nespresso use Yodel, If you order less than 200 capsules you have to pay £5 for the privalige too.
Nile wrote: »
Thanks to SJ_Jones for starting this useful thread.
As a victim of an incompetent Yodel delivery driver, I hope this thread features high on the search list when people google 'Yodel'.
I sent off a stinging email to a company on the list, to complain about the Yodel delivery problems I'd suffered. I demanded a refund of the delivery charge...............and it was refunded without quibble.
Here is what I'd like to see happen if a customer suffers inept delivery service from Yodel:
1 Customer emails supplier company and demands a refund of delivery charge.
2 Customer receives a refund without quibble.
3 Customer emails supplier company to advise that they will not purchase goods from them again, until they stop using Yodel.
4 Customer posts on MSE to name and shame.
5 The listed companies in post #1 read this thread and realise that they are losing business..............because they use Yodel for their deliveries.
6 Yodel train their employees and improve their performance and customer service............and if they can't be bothered, they go out of business.
Share your suggestions!
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