MSE News: Vodafone ups call costs for PAYG customers
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Heard today from Vodafone (I am on a monthly contract), that from now, customers who pay there bill by any system other that direct debit, will be charged an extra £3.53 + VAT per month. Now I am sure that Vodafone have carefully checked their position but ..? also if any other payment system is used they will charge a penalty - 2% I believe.
This to me smacks of cash flow problems! They assure me that under the terms of their agreement with customers they can do this (I challenged them on what I believed was a change in the original contract - seems they've got that covered. Anyone any comments - a way out of the contract?
Businesses using 084, 087 or 09 numbers for customer service, complaints, renewals, etc, will need to swap to an 01, 02, 03 or 080 number before the Consumer Rights Directive comes into effect June 2014.
Vodafone Direct Debit No Charge
Look at Ovivo and Giff Gaff.
Ovivo work on the principle of sending adverts to your smartphone to fund the service so it's not suitable for basic 2G only phones.