energyguy wrote: »
Newbie and not afraid to admit I have worked for one of the big 6 in direct sales for a couple of years. We have come across Economy Energy an awful lot over the last 5/6 months and in the vast majority of customers we speak to they have been completely mislead, mis-sold and tricked into signing.
Problem is once the 7 day cooling off period is over there are huge exit fees of £100 to leave them (bear in mind a high percentage of prepayment customers are on a low/limited income - and I am being sincere when I say that).
Whilst I would prefer a whole raft of new suppliers entering into the market (I make my money by people changing suppliers then changing back - and yes I do my job compliantly) there really needs to be a quick and forceful crackdown on blatant mis-selling and hideous exit fees.
Economy Energy......until they can give you a proper comparative quote and remove their exit fees avoid at all costs in my opinion.
Myste wrote: »
O WONDERFUL ... I cannot post the Website for the Ombudsman for energy, but the factsheet reads problems resulting from an energy company’s sales activity - which proves they are not entitled to sell in the manner they are doing. In short: BEWARE ECONOMY ENERGY - [TEXT DELETED BY FORUM TEAM]
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