big_Daddy_Dave wrote: »
yeah i got approached today walking past a shopping mall
didnt explain much
thank God for the internet, wasnt going to go with them anyway as Im happy [TEXT DELETED BY FORUM TEAM]
Joyful wrote: »
One of the points they make is no charge for emergency credit on prepay meters. As far as I am aware no companies make a charge for this so their selling tactics seem iffy.
chris1973 wrote: »
Well its about time somebody did something to offer better tariffs for prepayment customers, over the standard tariffs offered by others,
Debz72 wrote: »
Apparently my daughter was approached in the town center by a rep from this 'company' a while back & liking what she was told, subsequently signed up (wish she'd looked into them 1st!).
She then wasn't comfortable with things & when her previous supplier contacted her, she requested that she stayed with them. However the transfer had already gone through & was told that Economy Energy had refused the transfer back? She's now misplaced her key & only has minimal emergency credit on her meter. After several attempts at contacting them she finally spoke to someone who called her back & talked her through what to do. They said they'd contacted her nearest outlet & she needed to call in after 10.30am. After visiting the outlet where she was to give a code & collect a replacement key (they didn't have a clue what she was talking about?!) she can now not contact them, the number she originally contacted them on is constantly engaged & has been for hours, the number they rang her from gives an unobtainable ringtone. She's sent emails but had no response & visited other outlets in an attempt to get a replacement key one of which said that she'd try to put it on a British Gas key?? She was then informed that the code she'd been given was for Eon so to try one of their outlets but as of yet she has been unable to....
If anybody has any advise on this matter it would be greatly appreciated Thanks!!
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