QuickQuid email - Have I been a victim of Fraud?

caulodren · 18 July 2013 at 12:08AM

sufcfan1 wrote: »

Hoping for some of the excellent advice of the people on here with regards to am email I recieved this morning, reportedly from 'QuickQuid'?

Now i may be many things, but I am not daft enough to go anywhere near these types, so I was hoping you might be able to point me in the right direction with regards to what my next step should be.

The credit licence number in the email is for the right company, so I am leaning towards this being from the company in question, but this is the first email i have ever had from them, and they have my name but the rest is a mystery.

Subject: Extended Repayment Plan Available: Prevent Sale To 3rd Party Collectors

Dear sufcfan1,
Customer ID: *******
Unless payment is made on your loan by 2 August 2013 it may be sold to a third party collection agency.
To help you prevent this transfer your defaulted loan balance has been referred to the QuickQuid Final Resolution Department.
QuickQuid will accept a re-payment plan over n/a months. Based on your outstanding balance of n/a this would be a monthly payment of n/a. Please contact our Final Resolution Department between 08:00 and 21:00 Mon - Fri at 0800 016 3114 to accept this offer or to learn about other options available. It is important to provide dates of payment when replying to this e-mail as the arrangement is incomplete without dates of payment.
Once a payment plan is in place, collections activities will stop as long as payments are made on time. The only forms of payment accepted for this offer are Debit Card or Direct Debit Mandate. If your account information has changed please inform our agents so they can update your information.
QuickQuid Final Resolution

i recieved the same email with my customer number and logged into my account to find out all my loans were all paid off, so I activated online chat and they told me that thursday morning they had sent the email in error to a number of customers and all that recieve it just have to delete it.

riksta_2 · 18 July 2013 at 2:07AM

I received the email while travelling on public transport , I immediately cancelled my debit cards and then spent a good few hours trying to make sure my accounts were safe this was followed by a very stressful night and a panic attack , when I got in touch with them they was kinda 'oh well we apologized so that is that ' has anyone else taken the same sort of measures that I did ?? if so please get in touch

edelweiss · 18 July 2013 at 11:54AM

I was a victim of online fraud through the above payday loan company. I received a letter with all my name and details, demanding payment for an outstanding debt. At no time had I contacted this company or accessed their website enquiring about a payday loan.

I tried telephoning the number(s) stated on the correspondence only to be connected to an office in the USA! They were not very helpful and as a result I contacted my local police who passed my details on to their fraud dept, spoke with the trading standards agency and one or two credit check companies.

Approximately 3/4 months after the original letter arrived on my doorstep my name was finally cleared and the supposed debt wiped clean.

The whole experience left me feeling very vulnerable through no fault of mine. It has taught me to very vigilant from now on.

Former_MSE_Helen · 19 July 2013 at 4:34PM

"Payday lender QuickQuid has admitted it got hold of non-customer details from third parties, following its email blunder...."

Read the full story:

QuickQuid email gaffe: Payday lender admits getting addresses from other firms

Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

wildthing01 · 20 July 2013 at 7:28PM

i would love to know how these companies get people's details. we had a spate of harrassment from a debt collection company who had certain personal details of my husband's (name, address, DOB and landline number), claiming we owed them a certain amount of money from a debt that had been sold to them from some online catalogue company.

we had never heard of the catalogue company in question (we prised the name out of the debt agency and googled it) and had certainly never had any kind of contact with them - they were some cheap n nasty company we would never deal with in a million years.

we had several weeks of 3 or 4 calls a day, with very cagey callers who refused to be specific with us, but were threatening us. i was terrified they were going to send debt collectors round when i was alone with the children. in the end i lost my temper at them and ranted for a good 10 minutes about harrassment (we had even called the police thinking we had somehow been victims of identity fraud, although the police said that was unlikely given the circumstances).

they never called us again (i'm scary when i'm angry!), but i am at a complete loss as to how they had all those personal details of my husband's. we're not on the public electoral register, or in any phone books and we do not share our details with anyone except reputable firms with whom we have done business, and then only name, address and mobile number. the police couldn't work it out either.

Naf · 20 July 2013 at 10:03PM

Surely the source of their data on you should be included in a SAR request to QuickQuid? After all, where the data came from is part of the data they hold about you...

theblagger · 20 July 2013 at 10:33PM

MSE_Helen wrote: »

"Payday lender QuickQuid has admitted it got hold of non-customer details from third parties, following its email blunder...."
Read the full story:

QuickQuid email gaffe: Payday lender admits getting addresses from other firms

Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.

And I bet they have made a s**t load of money out of those spammed by that email....they should be fined and licence taken off them....leeches

illgetthroughthis · 22 July 2013 at 9:34AM

Could the MSE team confirm if one of the companies that sold data was moneysupermarket.com?

julianhodgearepants · 23 July 2013 at 10:19AM

illgetthroughthis wrote: »

Could the MSE team confirm if one of the companies that sold data was moneysupermarket.com?

I used MSM on 3 May as cashback site to transfer my gas/electricity to a new provider. The following working day (6 May) someone rang my bank purporting to be me to obtain my security details. The information he provided to the bank could ONLY have come from MSM. This has lead to all manner of problems which I am now going to have to escalate to the Financial Ombudsman.

I WILL NOT be using MSM ever again.

Naf · 23 July 2013 at 8:16PM

julianhodgearepants wrote: »

I used MSM on 3 May as cashback site to transfer my gas/electricity to a new provider. The following working day (6 May) someone rang my bank purporting to be me to obtain my security details. The information he provided to the bank could ONLY have come from MSM. This has lead to all manner of problems which I am now going to have to escalate to the Financial Ombudsman.

I WILL NOT be using MSM ever again.

It could have been your old/new supplier.

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QuickQuid email - Have I been a victim of Fraud?

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