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QuickQuid email - Have I been a victim of Fraud? - Page 7

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QuickQuid email - Have I been a victim of Fraud?

edited 30 November -1 at 1:00AM in Loans
136 replies 34.5K views


  • I have spoken to them. It is a 'system error', according to the person I spoke to
  • tankmctankmc Forumite
    7 posts
    I have spoken to them on the phone and they claim it is a 'system error'

    They really need to send a email and FAST then stating that.
  • I have spoken to them on the phone and they claim it is a 'system error'

    A strange 'system error' that apparently lets them hold details of people (like MarleyBoy on a previous post) who have never had any dealings with them.
  • iolanthe07 wrote: »
    I'm feeling lonely and abandoned. I did not have an e-mail from them this morning. Is it something that even my best friend won't tell me?
    Glad it's not just me. This is for everyone who didn't get the e-mail. :grouphug:
    Are you for real? - Glass Half Empty??
  • they said to make a complaint if I so desired which I did. Here it is


    I wish to make a formal complaintconcerning an e-mail I received from yourselves this morning. In thee-mail(which I am happy to provide should you require it) it stated that 'Unless payment is made on your loan by 2August 2013 it may be sold to a third party collection agency'. However,the actual amount was stated as owed by the e-mail is n’/a’ which I assumedmeans not applicable (i.e, I do not have an outstanding balance). I thereforecontacted your collection team who confirmed that I did not have any suchoutstanding balance and the e-mail was as a result of a ‘system error’. Firstly,at the present time, there is currently no explanation or apology available onyour website concerning the error which has meant that I have had to use my owntime and expense in investigating a situation which has been wholly caused byyour mistake. In addition, I do notunderstand how it is possible for the e-mail to have been sent without any humanintervention.

    However, itconcerns me more that your company can make such a mistake concerning the statusof my account and it leaves me unsure as to wherever I can have confidence inusing your services in the future. Asyou can no doubt understand, this e-mail has caused me a significant amount ofstress and the lack of a public acknowledgement of it leads me to believe thatthe company does not want to take reasonability for their actions. In summary,I would like a full explanation of how this situation arose and how the companycan deem it acceptable for it to have transpired.

    I lookforward to your response

  • Candy53Candy53 Forumite
    2.5K posts
    I haven't got one.

    Now, most of you, and there are many, have had nothing to do with these people. They now say it was a system error, so how did they have all of your email addresses?

    What goes around, comes around.
  • That's irrelevant Candy - this is a !!!! up.

    I've just forwarded this and a copy of the email on to the Sun for sh*ts and giggles, let's see what they'll make of it!
  • tankmctankmc Forumite
    7 posts
    gb12345 wrote: »
    A strange 'system error' that apparently lets them hold details of people (like MarleyBoy on a previous post) who have never had any dealings with them.

    As i have said they own other companies such as Pounds to Pocket, they may have had a loan with them. Even applying for a loan, once they have your email its with them for life.
  • fermifermi Forumite
    40.6K posts
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    Several threads on same topic now merged.
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  • edited 11 July 2013 at 11:52AM
    2.4K posts
    edited 11 July 2013 at 11:52AM
    "Consumers have been bombarded with emails from QuickQuid about outstanding debt, despite never having taken out a loan..."
    Read the full story:

    Warning: Ignore emails from 'QuickQuid' demanding non-existent debts


    Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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