MSE News: SSE handed £10.5m mis-selling fine – can you claim compensation?

edited 30 November -1 at 1:00AM in Energy
29 replies 3.6K views
Former_MSE_HelenFormer_MSE_Helen
2.4K Posts
edited 30 November -1 at 1:00AM in Energy
"The provider is to be fined for "prolonged and extensive" mis-selling, in what will be the largest ever penalty imposed..."
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SSE handed £10.5m mis-selling fine – can you claim compensation?

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  • Ken68Ken68 Forumite
    6.8K Posts
    Part of the Furniture 1,000 Posts Energy Saving Champion Home Insurance Hacker!
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    So to make up their losses SSE will just put up prices.
    So cheated customers will get money back, and over time SSE will get their money back BUT all customers will have to pay extra forever.
  • CRISPIANNE3CRISPIANNE3 Forumite
    980 Posts
    Eighth Anniversary 500 Posts Name Dropper Car Insurance Carver!
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    I expect Marks and Spencer will be upset as they use SSE to front their energy arm.
  • Do you reckon? Not so sure myself. Don't forget non-profit energy company (and unofficial champion of the disadvantaged) Ebico is also supplied by SSE and that's an ongoing relationship. It's not like SSE's dodgy selling practices weren't highlighted several years ago, is it?
  • trisontanatrisontana Forumite
    9.5K Posts
    Part of the Furniture 1,000 Posts Combo Breaker
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    Wasn't there a manager from this company that used to contribute to this forum. I think he went by the name of SSE Guy ( or was it SSE manager)?
    What part of "A whop bop-a-lu a whop bam boo" don't you understand?
  • PlushchrisPlushchris Forumite
    3.6K Posts
    Dont agree with the fine, ofgem should have done something other than giving them a reason to put prices up, Forcing them to fix their prices 5% below standard for the next 5 years or something.

    However, glad to see this company finally exposed for being one of the worst offenders for doorstep miss-selling, I've heard utter lies from them time and time again (that includes the people you see in M&S selling SSE) I even had the misfortune to meet someone once that was a former salesman, he told me they were actively encouraged by the regional managers to target old people and foreigners who were more likely to fall for their lies, he also bragged that he once put a pen in and guided the hand of a blind woman to sign the sales slip having told her it was to say he had read the meter.

    Scum.
    Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)
  • Its not just SSE who should be fined. My DH left British gas four years ago after, during his training, he was told and taught how to get sales using the same tactics. He couldn't do it as it goes against his morals but he was made into a laughing stock by the other sales men for being 'soft' and 'weak'.
  • Its not just SSE who should be fined. My DH left British gas four years ago after, during his training, he was told and taught how to get sales using the same tactics. He couldn't do it as it goes against his morals but he was made into a laughing stock by the other sales men for being 'soft' and 'weak'.


    OFGEM say their investigation into miss selling is ongoing so expect some more fines. No idea whether BG will incur their wrath, though.
  • OFGEM say their investigation into miss selling is ongoing so expect some more fines. No idea whether BG will incur their wrath, though.

    BG are the only ones not being investigated.....
  • BG are the only ones not being investigated.....


    Interesting. Thanks for that, BBS.
  • misterbarlowmisterbarlow Forumite
    454 Posts
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
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    if you pay sales people a poor basic salary and then offer them £25 for everyone they sign up, they are gonna use any tactic they can, aren't they!!
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