DMP & Mutual Support Thread - Part 9

Hopelessly_Hopeful · 10 February 2013 at 8:51AM

bertman wrote: »

HSBC have been our worst CC company, it took them nearly 5 months for them to register the fact that we were with SC. A lot of this has to do with an incredible backlog of details from SC and probably others. Just tell them you are on a DMP and put it in writing. They refunded interest to us last week and have now suspended interest.

That's really good news, glad you got it sorted at last

HHx

jubilee14 · 10 February 2013 at 9:02AM

good news bertman. am same in that just finally getting it sorted with HBOS not so lucky with the interest being frozen. But still better than it was. Onwards and upwards eh.

Time_to_face_the_music · 10 February 2013 at 9:22AM

I got lost and you are all here on a new thread, very snazzy indeed. I started right at the very end of part 7 :j

I see that HH has been maligning me while I have been gone, she is the one who belongs on the naughty step :rotfl:

Our fuel allowance was higher than the recommended, because of our commute, at £280 per month so I can't see any problems with StepChange increasing it above their normal allowance if they have a justified reason for it.

The maximum StepChange food/housekeeping allowance for 2 people is £341 per month. This is low compared to the guidance given by NED CAB DMP and National Debtline which I believe are based on trigger figures. We did a lot of reading about this before we moved to self managing our DMP. There is a big difference between the national recommendations and those of StepChange but I am not sure why.

I can see where people are coming from with increasing their allowances to keep a normal life but we want our real life back, the one where we have our money to spend on what we want and not throw it at debts each month. So we keep the pace brisk to go for the fast finish

dmp2013 · 10 February 2013 at 10:59AM

bertman wrote: »

HSBC have been our worst CC company, it took them nearly 5 months for them to register the fact that we were with SC. A lot of this has to do with an incredible backlog of details from SC and probably others. Just tell them you are on a DMP and put it in writing. They refunded interest to us last week and have now suspended interest.

That's good that you finally have had some success with HSBC then Bertman, as I have been pulling my hair out with them!! I will send more letters, but have sent several 'Stepchange' ones already. Thanks so much for your reply and for giving me some hope with the dreaded HSBC!!!!

RonniesMummy · 10 February 2013 at 2:43PM

A quick question, what letter do I send to a creditor if I think their charges are unfair, and they aren't treating me fairly?
Do I then go to OFT?
I took a loan out with speed credit (my own fault I agree) but to set a payment plan it has had to be set at £1200, these charges are ridiculous, and I want to try my hand and reducing them somewhat.

Thanks In Advance
x

Growurown · 10 February 2013 at 3:18PM

Time_to_face_the_music wrote: »

I can see where people are coming from with increasing their allowances to keep a normal life but we want our real life back, the one where we have our money to spend on what we want and not throw it at debts each month. So we keep the pace brisk to go for the fast finish

Yup I can see this point of view to tackling debt when on a DMP. I too am keen to be debt free and have all my money to myself. However I have an OH who can't hack being hard up, so I knew when I embarked on our DMP that it would have to suit our way of life or things would be very unpleasant. Luckily our estimated DFD wasn't years and years away so we felt this approach was acceptable. Whatever works for you I guess;)

Hopelessly_Hopeful · 10 February 2013 at 3:26PM

Growurown wrote: »

Yup I can see this point of view to tackling debt when on a DMP. I too am keen to be debt free and have all my money to myself. However I have an OH who can't hack being hard up, so I knew when I embarked on our DMP that it would have to suit our way of life or things would be very unpleasant. Luckily our estimated DFD wasn't years and years away so we felt this approach was acceptable. Whatever works for you I guess;)

Agreed, all individual choice, no one right way. I was so too tough on myself in the first 14 months, this wasn't sustainable and I then bought into the ' you can't buy back time' saying and took my foot of the pedal a little to get more balance.

Good luck to everyone whichever route is right for you.

HHx

Hopelessly_Hopeful · 10 February 2013 at 3:30PM

RonniesMummy wrote: »

A quick question, what letter do I send to a creditor if I think their charges are unfair, and they aren't treating me fairly?
Do I then go to OFT?
I took a loan out with speed credit (my own fault I agree) but to set a payment plan it has had to be set at £1200, these charges are ridiculous, and I want to try my hand and reducing them somewhat.

Thanks In Advance
x

Have you checked out the templates on the national debtline website?

Write to the preditor, if you are not not satisfied with the outcome call the FOS helpline.

Financial Ombudsman consumer helpline

Monday to Friday – 8am to 8pm
Saturday – 9am to 1pm

0800 023 4567
calls to this number are normally free for people ringing from a "fixed line" phone – but charges may apply if you call from a mobile phone

Good luck

HHx

katy_ann · 10 February 2013 at 3:49PM

Afternoon all

Quick update from me, Im still fighting with halifax and hsbc for them to reduce/stop the interest on the od/cc. They dont seem to be registering im on a dmp even after 4 months! Grr oh well, some debts are reducing, others increasing, get there in the end!

Hopelessly_Hopeful · 10 February 2013 at 3:56PM

katy_ann wrote: »

Afternoon all Quick update from me, Im still fighting with halifax and hsbc for them to reduce/stop the interest on the od/cc. They dont seem to be registering im on a dmp even after 4 months! Grr oh well, some debts are reducing, others increasing, get there in the end!

Have you asked them to reduce or stop interest in writing Katy_ann?

HHx

DMP & Mutual Support Thread - Part 9 - Page 6

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DMP & Mutual Support Thread - Part 9

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