Orchid Dialler Discount

Heinz · 21 July 2007 at 6:11PM

Have you tried a complete reset of the dialler? It's not as drastic or as time-consuming as it sounds (takes 2 minutes, maximum):

There are five procedures:

Lift Handset & dial
**# 0000 * 01536272200 * 1
Replace handset

Lift Handset & dial
**# 0000 * 1 * 8
Replace handset

Lift Handset & dial
**# 0000 * 0 * *
Replace handset

Lift Handset & dial
**# 0000 * 0 * 7
Replace handset

Finally Lift Handset & dial ***12#4567890*3 (this is the 'Force Home' procedure)
Replace handset

The red LED on the V4 should now flash for at least 60 seconds. If it stops after 20 seconds or so, the Force Home has failed.

1882 · 21 July 2007 at 8:34PM

I shall give it a go! Are all of those to be followed or might 1 work on its own? Cheers

Heinz · 21 July 2007 at 8:48PM

1882 wrote: »

I shall give it a go! Are all of those to be followed or might 1 work on its own? Cheers

One might work - but, if so, I have no idea which.

In any case, doing the first 4 will take a minute at most and the last one is the Force Home - so will take 1½ minutes or so (with the wait).

Snapelover · 1 August 2007 at 11:57AM

I have my Orchid Dialler Box set using the Heinz programme via emails from Orchid so why am I still being charged by Virgin (who are my CPS and offer free evening and weekend calls) for some pphone calls?

Heinz · 1 August 2007 at 12:00PM

Snapelover wrote: »

I have my Orchid Dialler Box set using the Heinz programme via emails from Orchid so why am I still being charged by Virgin (who are my CPS and offer free evening and weekend calls) for some pphone calls?

Normally, this sort of problem is caused by the dialler having lost its day/time settings allowing peak calls to go out via the CPS instead of 18185.

What type of calls?

What day(s)?

What time of day?

Snapelover · 1 August 2007 at 8:46PM

Heinz wrote: »

Normally, this sort of problem is caused by the dialler having lost its day/time settings allowing peak calls to go out via the CPS instead of 18185.

What type of calls?

What day(s)?

What time of day?

I will check my Virgin ebill and let you know.

Thanks. :A

Snapelover · 2 August 2007 at 2:18AM

Heinz wrote: »

Normally, this sort of problem is caused by the dialler having lost its day/time settings allowing peak calls to go out via the CPS instead of 18185.

What type of calls?

What day(s)?

What time of day?

These were during the billing period 22nd June to 21st July

28/06/2007
15:43
016********
0:00:20
£0.07

02/07/2007 9:40
016********
0:00:38
£0.08

Total itemised calls for line: 016******** - 15p

£ 0.15

Now I know it is only 15p but the idea is not to pay if it isn;t necessary.

Heinz · 2 August 2007 at 7:27AM

That appears to show the problem IS your Orchid's clock.

You could manually correct the clock or force the dialler home to pick up your program again (and the clock at the same time) but I'd suggest doing a complete reset (see post #862 above).

mbailey · 2 August 2007 at 9:18AM

Heinz wrote: »

That appears to show the problem IS your Orchid's clock.

You could manually correct the clock or force the dialler home to pick up your program again (and the clock at the same time) but I'd suggest doing a complete reset (see post #862 above).

It is a pity there is no way to get the dialler to dial home say once a month automatically to pick up the latest settings (and time of course) as you never know until it is too late if the time is wrong in the unit.

I assume there is no way to do this?

Heinz · 2 August 2007 at 9:43AM

mbailey wrote: »

It is a pity there is no way to get the dialler to dial home say once a month automatically to pick up the latest settings (and time of course) as you never know until it is too late if the time is wrong in the unit.

I assume there is no way to do this?

No, there isn't unfortunately - and neither is there (my preferred solution) a version with a built-in 60kHz receiver to pick up the time from the atomic clock transmitter in Cumbria.

Mine is programmed to use 18185 for daytime UK 01/02 calls so the absence of the tariff announcement would alert me when making an outgoing call.

However, I use the Ranger DECT version (which relies on the mains, not the line power, to maintain its clock) and live in a village where power cuts are not uncommon. By accident, I stumbled upon a sort of 'automatic' warning system to alert me its clock needed resetting:

When I first installed the Ranger, I didn't like the base station's ringer - so I turned it OFF (i.e. I use only the handsets' ringers). I then found that, when there is a power cut, the base station's ringer gets switched ON again - warning me to reset the clock (and the VCR, cooker clock, answering machine clock etc.)

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Orchid Dialler Discount

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