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Ask Atos Healthcare disability assessment questions

edited 10 January 2013 at 5:02PM in Disability Money Matters
1.8K replies 187.2K views
17475777980184

Replies

  • halighthalight Forumite
    3.6K posts
    JS477 wrote: »
    Judging from the hammering Atos got from our MPs I think they should also drop the adjective 'Professional' from their title as well!!!

    And the word Care, They don't carry out any care. They only decide if you are "Fit" They don't offer any "care" Like a normal doctor or nurse.

    Just more misleading people.

    "Asesment person" would be a better title as this is what they are.
    :jYou can have everything you wont in lfe, If you only help enough other people to get what they wont.:j
  • halight wrote: »
    And the word Care, They don't carry out any care. They only decide if you are "Fit" They don't offer any "care" Like a normal doctor or nurse.

    Just more misleading people.

    "Asesment person" would be a better title as this is what they are.

    How about 'DWP Processor'!! :D
  • damo24damo24 Forumite
    299 posts
    mazza111 wrote: »
    I do find the WCA and the assessors are very hit and miss.

    I would like to know, even if it's other people's experience, or even the ATOS rep, if they find the doctors are more thorough when doing these assessments than HCP (nurses and physios for example).

    I have only had one WCA so far and that was with a Doctor. When I received the ESA85 I genuinely believed that they had given me the wrong report. I think that the only correct thing in it was my name, date of birth and that I have diabetes. He questioned some of my mental health diagnosis (which was given by a Consultant Psychiatrist and then supported by two further ones). As far as I know, the HCP was a Doctor with no specialist mental health training apart from the "approved mental health training to build on their broad clinicalknowledge base. The training focuses on mental health problems and how to assess them within the ESA legislation. In addition to this all HCPs have access to Mental Function Champions – health care professionals who have a background in mental health – who can provide advice on a case by case basis" which Atos claims to provide. As he compiled the report 7 minutes after the assessment I can only assume that he did not consult a "Mental Function Champion".

    To provide examples of the errors in the report I stated in the WCA that I go shopping once or twice each month and for the rest of the time I reply on internet shopping or carers going for me. For some reason in the report this became: "goes shopping in the Town Centre at least twice each week". Seeing my half-sister about twice each year became "sees his sister on a regular basis for social nights out".

    I could go on and on but I think that it is suffice to say that my main carer has provided a 22 page typed report detailing each and every inaccuracy in the report.

    Now it's just a case of waiting for the tribunal who will hopefully see through the lies in the ESA85.
  • damo24damo24 Forumite
    299 posts
    halight wrote: »
    But it would help if we suck to the same person. That way mistake will be cut down on. We have already found mistakes in your posts were they don't mach up to some of your earlier posts.

    If you want an extreme example of this look at the "answers" they posted at http://forums.moneysavingexpert.com/showpost.php?p=58995983&postcount=666 to my questions. They actually contradict themselves in two of the "answers" they supplied. I have called them on it at http://forums.moneysavingexpert.com/showpost.php?p=59008247&postcount=704however I am not expecting a reply any time soon.
  • damo24 wrote: »
    I have only had one WCA so far and that was with a Doctor. When I received the ESA85 I genuinely believed that they had given me the wrong report. I think that the only correct thing in it was my name, date of birth and that I have diabetes. He questioned some of my mental health diagnosis (which was given by a Consultant Psychiatrist and then supported by two further ones). As far as I know, the HCP was a Doctor with no specialist mental health training apart from the "approved mental health training to build on their broad clinicalknowledge base. The training focuses on mental health problems and how to assess them within the ESA legislation. In addition to this all HCPs have access to Mental Function Champions – health care professionals who have a background in mental health – who can provide advice on a case by case basis" which Atos claims to provide. As he compiled the report 7 minutes after the assessment I can only assume that he did not consult a "Mental Function Champion".

    To provide examples of the errors in the report I stated in the WCA that I go shopping once or twice each month and for the rest of the time I reply on internet shopping or carers going for me. For some reason in the report this became: "goes shopping in the Town Centre at least twice each week". Seeing my half-sister about twice each year became "sees his sister on a regular basis for social nights out".

    I could go on and on but I think that it is suffice to say that my main carer has provided a 22 page typed report detailing each and every inaccuracy in the report.

    Now it's just a case of waiting for the tribunal who will hopefully see through the lies in the ESA85.

    Your case is why it is vital to get ones WCA recorded as Atos will and do present a totally disingenuous account of the WCA to the DWP DM.

    You can see now why Atos don't want people to have their WCAs recorded and why they make it so difficult to do so!
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  • damo24damo24 Forumite
    299 posts
    JS477 wrote: »
    Your case is why it is vital to get ones WCA recorded as Atos will and do present a totally disingenuous account of the WCA to the DWP DM.

    You can see now why Atos don't want people to have their WCAs recorded and why they make it so difficult to do so!

    Don't worry, the next time I am called in for any form of assessment by Atos I will ensure that it is recorded even if it means delaying the assessment. I have been going through hell since September and still have more than a month to go until my tribunal.
  • mazza111mazza111 Forumite
    6.3K posts
    Fair play Damo, the dd's assessment that she failed was full of rubbish like that too.

    They asked my dd what she liked to do if she was able. This translated to Miss XXXXXX regularly goes to the pub to socialise with friends :eek: DD hadn't been in a pub for 2 years :rotfl:

    Miss XXXX has a cat who she cares for without any problem... No she doesn't. I do that, and the HCP was told that. DD is there for cuddles and fun stuff

    I've already stated about the make up.

    There was just so many lies and inconsistencies in it that it was laughable.

    There were a few more, but these are the only ones i can think of off the top of my head.

    That was from HCP, both of us on seeing a doctor have had positive results. WRAG for me, which is totally the right place, and SG for her, totally the right place at this point in time :)

    I look forward to others proving my theory wrong too :)
    4 Stones and 0 pounds or 25.4kg lighter :j
  • edited 18 February 2013 at 10:24AM
    isolationisolation Forumite
    120 posts
    edited 18 February 2013 at 10:24AM
    damo24 wrote: »
    I have only had one WCA so far and that was with a Doctor. When I received the ESA85 I genuinely believed that they had given me the wrong report. I think that the only correct thing in it was my name, date of birth and that I have diabetes. .

    Join quite a large club - I actually called the DWP and asked them if they had got the report mixed up as it did not resemble anything that had happened at the assessment. That was in the good old days when the dark spectre of ATOS had only just shown itself and I knew nothing of their negligent practice.

    Dee
  • mazza111 wrote: »
    Fair play Damo, the dd's assessment that she failed was full of rubbish like that too.

    They asked my dd what she liked to do if she was able. This translated to Miss XXXXXX regularly goes to the pub to socialise with friends :eek: DD hadn't been in a pub for 2 years :rotfl:

    Miss XXXX has a cat who she cares for without any problem... No she doesn't. I do that, and the HCP was told that. DD is there for cuddles and fun stuff

    I've already stated about the make up.

    There was just so many lies and inconsistencies in it that it was laughable.

    There were a few more, but these are the only ones i can think of off the top of my head.

    That was from HCP, both of us on seeing a doctor have had positive results. WRAG for me, which is totally the right place, and SG for her, totally the right place at this point in time :)

    I look forward to others proving my theory wrong too :)


    This is what happens when Atos uses their own software called LIMA.
  • edited 18 February 2013 at 10:24AM
    isolationisolation Forumite
    120 posts
    edited 18 February 2013 at 10:24AM
    Fridge3 wrote: »
    It's interesting how the mindset of a claimant is focused on acting out symptoms they perceive an assessor may need to observe to get more points.

    They can hardly complain then, when their drama skills don't pass muster with HCP's.

    I agree. People who are not entitled to benefits should not get them. I think we all know of people who are / have been on befits that we don't feel are entitled.

    However what about the massive amounts of people who are and who are wrongly assessed by ATOS and who the DWP make incorrect decisions about ? The success rate of the appeals & tribunals procedures clearly illustrate that something serious is going wrong

    Dee
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