RealCK wrote: »
I have just submitted my compensation form to Thomson, minus the boarding pass. Speaking to the representatives on the phone they don't expect cases to be rejected based on missing boarding pass (this is yet to be seen), as they have all of the flight data and passenger logs.
My delay was First choice/Thomson flight TOM 092 from LGW to Cancun on 11/11/2010 which had a total delay of 22 hours. All in all we had an initial plane change at Gatwick before departure (technical fault), emergency landing at Manchester on second plane (technical fault) which resulted in an overnight stay in Manchester waiting for a third plane which did finally get us to Cancun 22 hours late.
To cap it all off an explosion in our hotel The Princess Rivera, killed 7 people, not the best holiday experience.
Upon arriving home I submitted requests for compensation with no joy and was told that, as the delay was less than 24 hours there were no grounds for compensation. Lets see if the EU ruling changes anything
Gorbar wrote: »
As anybody been lucky in getting compensation off them. I posted the claim form off on 27th December & have not heard anything since. I did send it recorded delivery. The form did state it could take up to 56 days.
infogd wrote: »
I'm about to start a claim against Thomson, and have a couple of questions.
Does anyone have the address I need to write to?
And is there a specific Thomson claim form that I can send?
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