willhollis18 wrote: »
I posted originally in the main thread but adding here so it can be seen by other Jet2 passengers.
My flight with Jet2 on the 18th September 2011 (LS656 from Paphos to East Midlands) was cancelled as the crew which arrived were out of flying hours due to a technical delay on the previous flight.
The communication on the ground was very poor as the check-in crew obviously knew this as we were immediately issued with vouchers but told we would be flying that evening - this was obviously a lie as they would have known the crew would be unable to make the return leg without the required rest break.!I sent Jet2 a letter in November and received the usual "reply in date order". After hearing nothing I sent the NBA in December which was also ignored. I therefore submitted a claim via MCOL last week which was deemed served today, 12th Jan. The deadline for their response is 26th Jan.
I will post up dates here....
Good luck to anyone else pursuing claims against Jet2!!
JPears wrote: »
sharalee, what were you're circumstances?
I reopened my claim from Feb 2011 on 8th November and never got a reply other than letters requesting info/data already sent. I gave them LBAs for 15th December. Still no response at 4th Jan so MCOL website visited and court papers issued. Time's up on 23rd. Will keep everyone posted....
JPears wrote: »
I think (but stand to be corrected) that knock on delays aren't EC? What were the details of the "tech"?
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