Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
Late Taxi - result
23 replies
12.9K views
This discussion has been closed.
Quick links
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support
Replies
The taxi was 30 mins late - missed the train, the next one wasn't till 6am. I ended up kicking up a fuss and got driven the 40mile journey home by the taxi firm at there expense!
x
What about all the "compo"? Is it one rule for taxi drivers and another for train companies?
they certainly are
OP IMO you have case for a refund of the taxi fare but thats all. 18 mins is not enough leeway especially in the morning rush hour
I wouldn't even be that nice, however our control always ask the time of the train to avoid things like this happening.
We have a system that allows time to get there, plus 25 minutes if the destination is put in, and monitors traffic for us. They're expensive, but I don't know if Geordie's company uses a similar system (about £20k for 50 units + 4 office units)
CK
I can spell, my iPad can't.
although there's no legal obligation, I think common sense could expect both situations to be treated similarly - but as I said in my previous post, this really means that in both cases you could perhaps expect a refund of the fare paid, but not any compensation for 'consequential loss'.
So in the case of the taxi - the taxi was late, which caused the OP to miss the train. They could claim the taxi fare back, but not the cost of the train tickets.
And for a similar situation on a train - for example, catching a train to an airport for a flight - if the train was sufficiently delayed, you could claim a refund for the train fare, but not for an additional costs associated with missing the flight.
if i woz the boss then yes i wud dish out some compo. but im not the boss and it harder enough trying to get a xmas bonus out of him
sound similar. we have a gps based system linked to a constant updating traffic system which gives alternate route info and times
bad use of part used train tickets. as return tickets r normally valid for a month i use those late train website to find out when a service over the route is late by over 30 mins then claim some compo. better value for ur money
only joking
Basically, if an arrival time wasn't part of the contract then I don't see how you can claim for anything apart from possibly that taxi fare.
Good result I think!
Thanks for all your replies :T