5 Years After 'Settlement' - Debt Collectors?

edited 30 November -1 at 1:00AM in Loans
4 replies 571 views
MillzMillz Forumite
16 Posts
edited 30 November -1 at 1:00AM in Loans
I'm posting this on behalf of my partner who got contacted by a debt collection agency yesterday.

5 years ago she took out a loan to pay for an operation, but a few days after receiving the money the NHS agreed to perform the operation, so she went to the branch of the company Welcome Finance and asked how much she owed, and paid the money straight off using a bankers draft.

She's now been contacted by a debt collection agency saying there was a nominal fee outstanding, but has accumulated late fee's plus interest, and the balance is now at just under £2000.

My question is, surely this isn't allowed? A debt collection agency should have been contacted within 6 months or a year if it wasn't being paid, are they just trying to fleece my partner for money waiting this long to get more out of her?

Where do we go from here? Shall we just pay the money or who should we contact/turn to, to dispute it?

Any help would be appreciated, and ASAP as they're after the money as I type this.

Replies

This discussion has been closed.
Latest MSE News and Guides

Reclaim payday loans

Get £100s or £1,000s back for being mis-sold

MSE Guides

25% off Dyson eBay outlet

Selected items, via code

MSE Deals