kdmbudd wrote: »
I too placed an order on Jan 29th using a HSBC visa debit card. I bought an Asos tablet at nearly £500 and having checked the order it has not yet been dispatched with a 2 - 4 dispatch promise and a 3 - 8 day delivery promise.
I looked them up online today (can't believe I didn't check before I placed the order as i do normally) to discover the many many negative reviews for this company. I phone this morning and was actually impressed to begin with as after the automated message of a 37 minute wait they offered a service where if you call back after this length of time you are automatically put at the front of the queue. Unexpectedly this did actually work!
I then spoke to an american gentleman on what unfortunately was a very bad line so I couldn't always tell what he was saying, however he did manage to fob me off with 'you will receive an email on the day of dispatch, and the item will arrive the next day'. He seemed to think that it was likely to happen today, and as it was not yet 8 days I felt that I couldn't push it further at this point. Not holding my breath though.
Will give them a couple more days and if I don't receive the tablet I will cancel and start to chase a refund.
If anyone else has dealt with this company and actually received goods please can they let me know!
mist3r wrote: »
it is always rings alarm bells to see a product on many sites for around the same price then stumble accross one with a much lower price... thank god for forums like these where we can share experiences and genuine offers
...checkout-free supermarket store
Plus what to do if you're a victim
The Body Shop, Holland & Barrett etc