MSE News: TalkTalk threatened with £2 million fine over nuisance silent calls

in Phones & TV
3 replies 1.8K views
This is the discussion thread for the following MSE News Story:

"TalkTalk could face a £2m fine for pestering customers with silent calls, but will make third party call centres pay up, if fined...."
Read the full story:
TalkTalk threatened with £2 million fine over nuisance silent calls


  • lemontartlemontart Forumite
    6K Posts
    I have had about 10 in the past week I had already complained to them about calling but seems to have fallen on deaf ears so time to escalate for me
    I am responsible me, myself and I alone I am not the keeper others thoughts and words.
  • poppy10_2poppy10_2 Forumite
    6.5K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    Such a horrendous company, not only do they treat their existing customers with utter contempt, they are silent-dialling non-customers too.

    I had such an awful experience with them I'd never go near them again in a million years.
  • TalkTalkTalkTalk Forumite, Organisation Representatives - Private Messages may not be monitored
    1.9K Posts
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    HI All,

    The statement issued in regards to this issue isolates a particular centre from a point earlier this year. if customers are experiencing issues with silent calls more recent that this please join the TalkTalk Members Forum where we can collate these and provide feedback as necessary for this to be looked into.


    TalkTalk Online Community Executive
    Official Company Representative
    I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to [email protected] This does NOT imply any form of approval of my company or its products by MSE"
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