Read our cookies policy.
Moksha wrote: »
First posting so apologies if I've missed any protocol.
Is there anything I can do if the progamme I use (from ThinkBroadband) to measure how much bandwidth I use a month (32 to 38 gB) is significantly different to that which my provider (TalkTalk)thinks i'm using ~ in excess of 60gB?
TalkTalk have introduced a new 'limit' on us (and other customers on "obsolete accounts" i.e. TalkTalk International tarriff) and we're exceeding it according to them. They're very reluctant to negotiate with me and come across as very abrupt and highhanded.
We've already checked no-one is piggybacking off us and have upgraded security.
Any suggestions please?
charlieheard wrote: »
Are you using WiFi? If so, the results from your measurements are likely to be solely for the PC you've installed the program on. Any other computer or smartphone using the WiFi will not register. If you've not got any other users, I'm afraid I'm stumped.
fishooX wrote: »
Does it even matter how much you download over wifi? I'm confused.
Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support