Bentley says: "......We have lost sales because when someone genuinely cannot save money by switching to us we don't go through with it."
It says it won't risk its reputation by continuing to flog gas and electricity deals this way
pixwix wrote: »
I don't have gas, but Scottish Gas used to supply me with electricity - same firm, as I found out any time I had a complaint - which was about once a month on everage. Over 5 years, I don't think I ever got an accurate bill, and their standing charges seemed to vary at whim.
When I sacked them, it took months get them to stop them sending me bills.
A while ago, for some reason, their salesmen seemed to be knocking on my door almost every week, trying to get me to switch back. I'm retired and disabled, and on on one visit by two of them, they were so overbearing and insistent I became alarmed enough to call the police. There's no possible way BG didn't know exactly what was going on with their salesmen - my own complaints alone must have filled a folder.
I'd light my house with candles before I'd ever deal with that firm again. Though it's certainly good news that their salesmen won't be round again.
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