Do not login to A&L this morning - HACKED

rail.link · 26 April 2011 at 11:13AM

So, is it safe to login now ?

masonic · 26 April 2011 at 7:03PM

rail.link wrote: »

So, is it safe to login now ?

It's as safe as it's going to get. However, it does appear that their security is not up to the high standards expected of a high street bank.

izools · 26 April 2011 at 8:38PM

masonic wrote: »

their security is not up to the high standards expected of a high street bank.

Well, it is Santander

What do you expect?

hampshireseaview · 11 May 2011 at 11:23PM

I bank online with alliance& leicester / santander and ive discovered today that three to four thousand pounds has been taken from my account and transferred without my knowing to a person named singh , apparently someone with a name ive never heard of has made themself an official user of my online business account and has made the transfer to them (noone has had access to my details but me ), i am now overdrawn and my business disrupted with a frozen account, my attention only alerted when a credit card was declined. santander say theyll inform the fraud section and ill hear back in 3-5 days .

Deepfatfriar · 12 May 2011 at 4:02PM

Sorry to hear of your problem.

Personally I would take Legal Advice or file an online claim against Santander for the amount of missing funds.

I would harry them and not be fobbed off with a five day window.

Their inadequate security systems have allowed your loss to occur and they must be held fully accountable.

Having followed closely all threads related to them I think they are very negligent in dismissing the problems highlighted by Mattcodes.

Santander is to banking what the plague is for public health.

hampshireseaview · 12 May 2011 at 5:15PM

thank you for your advice , santander have phoned me to let me know they intend to replace all missing money by tomorrow , a much quicker and better response than expected ...

vinh1000 · 12 May 2011 at 6:56PM

hampshireseaview wrote: »

thank you for your advice , santander have phoned me to let me know they intend to replace all missing money by tomorrow , a much quicker and better response than expected ...

lets see if they shall

Deepfatfriar · 13 May 2011 at 4:56PM

Good luck, hope you get your money soon.

On a wider issue I note that on Rapport list of trusted web sires both Santander and A&L appear.

Surely this must also cast doubts on the real effectiveness of Rapport if it accepts the curious sites in the A&L logon. I am not a security expert so perhaps Mattcodes and others can comment.

glider3560 · 13 May 2011 at 4:58PM

Deepfatfriar wrote: »

Surely this must also cast doubts on the real effectiveness of Rapport if it accepts the curious sites in the A&L logon. I am not a security expert so perhaps Mattcodes and others can comment.

My understanding is that one of these anonymous websites is actually something to do with Rapport itself!

Deepfatfriar · 13 May 2011 at 6:04PM

Really..

I find that very worrying especially as most of our major banks suggest we use that software.

Have there been any comments from Trusteer on this do you know ?

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Do not login to A&L this morning - HACKED

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