Footiemad wrote: »
Just thougt I would update regarding my claim with Pinnacle. I made a call to the FOS this morning asking them to explain in more detail why my complaint was against the underwriter. This due to the fact that my complaint cannot be considered against the business that sold the policy because they were not regulated before 2005 :mad:
"Due to the complex nature of the issues involved, there will be a delay.... (REALLY!!!). I am sorry. We will provide you with a further update on your complaint by 31st May 2011."
Well I have waited 18 months!!!!!!
I asked if anyone has been successful, as there must be others whose complaints go back further than mine, but I wasn't given a straight forward answer.
So for anyone who has raised a complaint when the company wasn't regulated before 2005, there is going to a long wait, nevermind the FR. They are still to seat around the table and go through it all. ?????
klflosser wrote: »
Letter from Barclaycard this morning putting decision on hold due to JR. That makes 4 now. Original 2 barclays loans sent to FOS some time ago but nothing more heard at present. Let's hope we all hear something about the JR soon. Suppose it is more promising than a definite NO.
shellbo10 wrote: »
Hi I need some advice on a ppi claim .
Last Sept Simms & Carmichael took my details about a loan that I had taken out in 2004 with Household Bank.
I sent them my loan docs and my details and have recieving feedback since.Firstly I was told that HSBC held my details and they actually owned Household bank.Then they lost my loan documents
Luckily I still had my check stubb and account ref no on it.
I paid back around 8500 in total
Then in December last year I recieved a letter telling me that Key Financial had now taken over The Simms & Carmichael claiments
The original loan was for £5000 and I had 2 lots of PPi with it life insurance and critical illness insurance. I paid the loan back in 2005.
this person dealing with my claim keeps telling me that the review is on going.
I am getting quite fed up, I am on a DMP and really trying to sort my finances out and they are aware of this. This is the last email sent below
I am emailing in relation to our previous discussions regarding the judicial review. I wanted to ensure you that I will update you as soon as there has been any developments with regards to the hearing. Please see the below media statement posted yesterday:-‘The outcome of the Judicial Review into PPI Redress is expected shortly. Whilst a decision has been reached, it will not be made known until officially handed down by the Judge. This is expected as soon as the legal teams of the various parties can fix an available date in the Judge’s calendar.’can some one pls help meThanks
Munro_Bagger wrote: »
Many thanks amersall, but I'm now very confused
The PPI guidance suggests asking for terms & conditions (12-14 days), writing to your seller (with the questionnaire), following up your complaint, and then if all else fails complaining to FOS.If you know the reasons for mis sell and you have the account numbers of the accounts, then that is all you need to make a claim. The template letters are ok but if you end up taking this to FOS, then you have to fill another template in!! it is so much easier just writing a short letter to the lender and put "i believe i was mis sold ppi on the above account number because... and give the reasons you think you were mis sold.
The credit card reclaim guidance suggests getting your statements (40 days), asking for your money back, what to do if they place you on hold, threatening court action and sending a FOS complaint form.This is really not necessary!! if you have the account numbers.
However, at least one of the lenders fits into both categories. Whilst I'm going to tackle PPI and credit card charges separately (as mentioned before), I just can't get past a mental barrier.:o I'm really sorry for taking up so much forum space.I am not suprised you are having a mental barrier!!. Reclaiming is easy and i think the template letters make it very daunting to make a claim. especially for newbies.
For PPI, I thought I'd need to know how many instances of PPI have been applied to the accounts (from statements), so I can add this up should I ever get to the stage where an offer is made.You do not need to add the ppi up, if you win you will be made an offer, then you can post the figures on here and someone wll check they are right Or, so I can put it down on the 'why are you now unhappy with the insurance' part of the questionnaireYou are unhappy with the insurance because of the reasons you give for mis sell.. Or, just because I genuinely don't know!
If this supporting statement information plugs the gaps, then should I not ask for it? As i have said, you do not need all the info pertaining to your account, if you have valid reasons for mis sell and the account numbers.
I wanted to use a SAR to get these PPI statements (because there was no PPI statement request template), and because I thought I could also use it to ask for terms & conditions (and anything else relating to the account) at the same time. I'd hoped to get both the statements and terms & conditions I needed, before writing to the seller with the questionnaire.You will only need a sar if you need account number or other info (especially for the bank charges)
Can I use a SAR for PPI? (amersall, you kindly offered advice elsewhere and said you weren't sure on this point).
If I can't use a SAR, after I've asked for my terms & conditions, can I adapt the 'getting your bank statements' template used for charges, to say I'd like details of my PPI charges over the last 6 years?
This would be the only instance where my PPI and credit card reclaim approaches converge. Using the same 'getting your bank statements' template to request statements; one amended for PPI, the other unchanged for credit charges.
After that, my PPI reclaim would continue with the questionnaire; my credit card reclaim would continue with 'asking for your money back'.
I really appreciate everyone's advice, help and time in replying to my posts. Thank you so much.
di3004 wrote: »
Thanks for your update, I was infact wondering about yours over the weekend and was about to ask, so you beat me to it. LOL
Funny enough I received a letter dated 31 March in regards of the underwriter from the FOS to tell me there will be a delay, mine have been with them since before 2009 as well.
I know how frustrating it is, but you have waited this long and stay strong now, we will get there.
I say one thing though, at least the FOS are keeping on at them and have taken them on, so that means something I suppose.
Lets hope we get some hopeful results after all this waiting.
Good luck honey and I everything crossed XX:A
amersall wrote: »
:eek::eek::eek::eek::eek: Stop moaning :rotfl::rotfl::rotfl::rotfl:
Fingers and everything else crossed xxx:D
Can you help this Forumite track some down?
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