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Broadband Boosting discussion

edited 30 November -1 at 1:00AM in Broadband & Internet Access
26 replies 30.9K views
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  • edited 22 September 2010 at 11:35AM
    kwikbreakskwikbreaks Forumite
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    edited 22 September 2010 at 11:35AM
    There is something screwey about the routing between VM and ThinkBroadBand. I believe that 50Mbps users routinely see abysmal speed reported by TBB but other testers show speeds close to the theoretical maximum. I have 20Mbps VM and on the few occasions I've tried the TBB tester it has given a poor result for me too.

    VM don't recommend any speedtest sites - they suggest you download a couple of big files together from their own servers and check what the operating system is reporting the combined speeds at (beware that you have 10Mbps and the opsys may report in MBps so multiply that by 8. There are also overheads involved so you can't get the full 10Mbps as downloaded data even if your connection is actually delivering that.

    ===update===
    I just remotely accessed my machine at home and ran a test on speedtest then TBB. These are the results....

    963011621.png

    128515154488357629654.png
  • Does anyone know of a router with a signal booster? I'm not very technical but have tried a few things with my current router which is now in the bin cos it's so crap so i need a new one!
  • brewerdavebrewerdave Forumite
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    Does anyone know of a router with a signal booster? I'm not very technical but have tried a few things with my current router which is now in the bin cos it's so crap so i need a new one!
    Do you mean a booster for your WIRELESS signal?? If so, try a N spec router - much better range than b/g spec routers.
    If you are talking about the internet side ie a router/modem coping better with high attentuation phone lines then suggest you look at customer reviews on something like Broadbandbuyer or post on a specialist tech forum.
  • macmanmacman Forumite
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    Giggerata wrote: »
    hello, I am paying for a speed of 10 Mbps and on speedtest.net I get 4.9 Mbspwhile on thinkbroadband.com I get a speed of 1.7 Mbps. When I spoke with Virgin the other day, they recorded a speed of 6.5 on speedtest and said that is the one they use and they are not interested in what I have to say about thinkbroadband. I don't understand why I should get such a different result time after time. Any thoughts would be welcome.

    What modem are you using? I've seen VM set-ups where the service is the standard base 10MBps one, but the modem being used is still the old USB+ethernet one, and this will not support more than 4Mbps if using USB. Changing the USB cable for an ethernet cable will give you the full 10Mbps potential.
    No free lunch, and no free laptop ;)
  • banger9365banger9365 Forumite
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    not bad for 50mbs on virgin

    12956122622831832522.png

    a better speed test for virgin
    http://www.speedtest.bbmax.co.uk/results.php?t=1295612522&v=11898565

    this one works fine with virgin
    1121145790.png

    i have found that not many work well with virgin and thinkbroadband is the worst one to use on virgin (cable),
    speedtest.net and bbmax are the better ones to use for virgin .
    yes i am on 50mbs ,and do know that not many can push the connection to the max ,even downloading large files on some site do not even touch the max speed ,you have to use two or more large files to max it out ,thats why i am on 50mbs ,to game,voip and use the net at same time with out a slow down
    there or their,one day i might us the right one ,until then tuff

  • mavelimaveli Forumite
    576 posts
    An MSE thought. The BT iPlate is a useless thing. Just remove the ring wire and that will do much better than iplate.
  • grumpycrabgrumpycrab Forumite
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    I've just sorted our "upto 8MB" broadband out. If you suspect a problem here's a checklist:-

    1. run a couple of different speed testers at different times of the day. Use a WIRED connection to your router (although a good wireless connection initially isn't a problem).
    With a conjested exchange and/or ISP you may find big variances throughout the day. You are looking for the highest speeds at the quietest times of the day (e.g. before midday, after midnight).

    2. Cabling. What state is your phone cabling in? Find your master socket. There is a test socket at the master socket - try doing speed tests from there. Temporarily remove extension cables. If your master socket and/or the wiring from the outside to the master socket is ancient you should get this checked and/or replaced. Legally this has to be done by BT/Openreach but if you can wire a plug you could do this. Or get a local technician in to do it for you.

    3. Finally its time to talk to your ISP. This can be the difficult bit but with a bit of patience and knowledge its easier than you think. DO NOT RING CUSTOMER SERVICES OR TECHNICAL SUPPORT. Apart from possibly charging you they will ask the most basic of questions and you will get frustrated. Most ISPs have online support forums which may provide a much better technial support than via the telephone.

    An example is Talk Talk. Register at this forum
    http://www.talktalkmembers.com/forums/forumdisplay.php?f=37
    And post a new topic with the relevant details. Their reply will not be immediate but the support here is first class. Other ISPs have similar forums or online tech support tools. Use these as your first port of call with your ISP.

    Finally note that if your ISP does modify your setup it may take a few days for your broadband connection to reach maximum performance. During this period you should keep your router switched on.
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • edited 25 April 2012 at 10:45AM
    penrhynpenrhyn Forumite
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    edited 25 April 2012 at 10:45AM
    Running speed testers is all well and good but will not help to diagnose line problems.
    The best way to do this is to find out how to log on to your router locate its router statistics and understand what they are telling you.

    Useful article here.
    http://www.kitz.co.uk/adsl/linestats.htm#attenuation

    If you are with Sky there is a tool for that.

    http://www.skyuser.co.uk/tutorials/how_to_use_the_skyuser_router_stats_tool.html


    If you need to sort out your extensions and the effect of the dreaded bell wire look here.
    http://www.dslzoneuk.net/socket.php
    That gum you like is coming back in style.
  • ClwydClwyd Forumite
    5 posts
    1) Plug your modem/router directly into the master socket (not an extension socket which maybe more conveniently situated) - this will give you the best speed for your set-up.
    2) Use 'homeplugs' which utilise the electrical wiring system in the house as a network. Some makes allow a 'straight-through' connection that frees up the socket for other appliances. Connect the output from the router into one 'homeplug', place another into the socket nearest to your (TV, PC, NAS unit, Print server, etc.) and get a speedy connection. Multiple 'homeplugs' can be used to grow your network. There are several different makes to choose from - Homeplug is just one of them.

    Using the above info, I was able to boost my sedentary 5Mb service, running 2 wired PC's and a Wii on wifi, to 13Mb and incorporating a print server as well. The 'homeplug' I chose was not 'straight-through' but had 4 outlet connections on each unit (which virtually allows you to set up a mini office environment)!
  • edited 14 August 2013 at 11:11AM
    winston_1winston_1 Forumite
    23 posts
    edited 14 August 2013 at 11:11AM
    The suggestion to "invest in a power line networking kit" is completely wrong. For a start PLT , or homeplugs as they are often called, is slower than a wired connection and this is, after all, about maximising speed.

    Most importantly PLT is bad technology that works by injecting ethernet signals on to the mains wiring. Mains wiring is not designed or intended to be used in this way which results in radiation of the signals turning the whole house into a giant transmitting aerial. The resulting radio interference can go up to 500 metres or even further if your house is fed with overhead mains wiring. The interference always affects the short wave or HF radio spectrum which is why many users of PLT say they don't get interference. They are simply not listening in the right place. Though only a few householders now use HF it is used extensively by the maritime service and other emergency services such as transatlantic air traffic control.

    With the latest high speed home plugs the interference extends into the VHF bands often affecting FM radio, air traffic control, and has been shown by the BBC to blot out DAB.

    http://www.bbc.co.uk/rd/publications/whitepaper195

    Note this is nothing to do with radio hams. Homeplug manufacturers notch out most ham frequencies. Why do they do this? Well they know their products cause interference and that ham operators, understanding the issue, will be the first to complain.

    Of couse there are standards to which homeplugs are supposed to conform to. Independent tests have shown that many exceed the standards by ten times.

    These terrible things should never have been put on the market and it is high time Ofcom banned their use and sale. Sweden has taken action against homeplugs, why can't the UK?
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