SimpleDave wrote: »
Online link is;
(w)ww.npower.com/at_home/applications/BERT2.Web.UI/RegisterMyInterest/default.aspx (sorry not allowed to post links)
(h)ttps://customerservices.npower.com/app/answers/detail/a_id/299 (previous page with a few details on)
you need quite a few details:
period of supply
gas account number (if known)
supply address etc
blueth wrote: »
i have a large family, just recieved mine £12.75 wowee are these bills indipendently checked, i don't think so.
meggsy wrote: »
Has anyone received their refund yet ?
I received a goodwill payment in 2008 and they have now sent
a refund of almost the same amount
alleycat` wrote: »
Just got mine in the post (well a letter telling me to fill in something online).
Ditto i got a gesture of goodwill (which was more) than what they are now offering me on top.
All down to your hard work DD
How did we calculate the payment amount?We’ve taken the maximum possible number of higher-priced units a customer could have been charged following the changes made in 2007. We’ve compared this with 4,572 units per year using 12 month periods around this time based on the anniversary of the date they first joined npower. The payment amount is based on any excess higher-priced units, multiplied by the difference between the rate for the higher and lower priced units applicable at the time. We’ve taken the additional step of including VAT and a sum in lieu of interest in this payment.
Incl. free 0% overdrafts and railcards
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