MSE News: Talk Talk and Sky hike home phone call costs

in Phones & TV
4 replies 1.8K views
This is the discussion thread for the following MSE News Story:

"Pair join BT in cutting, by one hour, the time you've got to make 'free' evening calls, while raising other prices ..."

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  • 50Twuncle50Twuncle Forumite
    10.8K Posts
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Nildram (part of the Talk Talk empire) still offer 500 minutes of anytime, free calls to anyone subscribing to any of Nildrams internet services - makes me wonder when our T&C will change ?
    If they do - they will lose at least one customer !!
  • stickgalstickgal Forumite
    40 Posts
    I dont get why they do this? Isnt it a finite cost to provide this service, and therefore any price changes should be relative?
    I am a Talk Talk customer because I was treated with contempt by BT after 15 years being their customer.
    Since moving to them thay have gone from a rather small 'Tiscali' based in Leeds I think, to an outsourced, 50p an hour service who sell my details to anyone who wants them!!!
    If Talk Talk, and any other of the 'getting big for one's boots' Phone providers keep hiking these prices, and changing their terms unnecessarily, then I for one will vote with my feet, and simply buy free mins for my mobile.
    Im getting fed up being 'easy prey' >:(
  • callum9999callum9999 Forumite
    4.2K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    stickgal wrote: »
    I dont get why they do this? Isnt it a finite cost to provide this service, and therefore any price changes should be relative?
    I am a Talk Talk customer because I was treated with contempt by BT after 15 years being their customer.
    Since moving to them thay have gone from a rather small 'Tiscali' based in Leeds I think, to an outsourced, 50p an hour service who sell my details to anyone who wants them!!!
    If Talk Talk, and any other of the 'getting big for one's boots' Phone providers keep hiking these prices, and changing their terms unnecessarily, then I for one will vote with my feet, and simply buy free mins for my mobile.
    Im getting fed up being 'easy prey' >:(

    It's still a lot cheaper than BT so you have no reason to moan about it - prices are going up by around 1p - hardly a big deal. They aren't a charity and how do you know its an "unnecessary" change?
  • smjxm09smjxm09 Forumite
    625 Posts
    Part of the Furniture 500 Posts Combo Breaker
    They are doing it for one reason only because they see it as an opportunity to raise profits.
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