fengirl wrote: »
But if an employer fails to advise HMRC that someone has left, then how can HMRC know?
John_Pierpoint wrote: »
Do the civil servants running these systems realise what a mess they can make of peoples lives?
FrugalTopCat wrote: »
However I would like to add, as some others have, that I have always found the HMRC staff I have spoken to and gone through figures on the phone with, to be polite and helpful and I certainly don't get on the phone ranting at them. For some reason though, sorting an issue out with an employee there does not always seem to translate to the issue getting/remaining sorted - so are the systems subsequently overruling the staff interventions?!
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