X-O.co.uk is a trading name of Jarvis Investment Management plc (Jarvis)
Basia02 wrote: »
I have been trying for 2 weeks to open an account on o-x jarvis and have had nothing but problems. Initially I kept getting re-directed during the sign in process and ended up at a non-secure page. Trying to pay money in both my debit card number and password were at various stages declared invalid. This prompted me to think this to be an attempt to get my card number etc. An email to them got a prompt response and a request for further information, screen shots etc. I never got a reply to these emails. No money has to date been taken from my account however. A few days later, and I got into my account without re-direction, and paid in some money to check the process worked. Same card etc and it all worked fine. Today I tried to use the account - I cannot access the website - even via Google. They were recommended to me by a friend who is an infrequent trader. I however trade nearly every day, and I am afraid to date have had a terrible experience. Perhaps i am just unlucky, but I am now going elsewhere, and will attempt to get my money out.
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