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TalkTalk block Indirect Access
11 replies
11.6K views
dav_blackpool
Forumite 73 posts
Hi people,
Been here for a while, but only just registered...
Basically, I'm a customer of Talk Talk's Line Rental service, and all indirect access numbers have been blocked... I've tried a few: 18866, 1877 and even 1280 (even tho thats not an access no as such)...
All you get is a message saying: "Sorry, indirect access codes cannot be used on this line, please contact your telephone service provider".
Any other TT users experiencing this?
Not a major problem for me, as I don't use any Indirect Access codes..
Cheers guyz,
David
Been here for a while, but only just registered...
Basically, I'm a customer of Talk Talk's Line Rental service, and all indirect access numbers have been blocked... I've tried a few: 18866, 1877 and even 1280 (even tho thats not an access no as such)...
All you get is a message saying: "Sorry, indirect access codes cannot be used on this line, please contact your telephone service provider".
Any other TT users experiencing this?
Not a major problem for me, as I don't use any Indirect Access codes..
Cheers guyz,
David
0
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Replies
All the more reason to keep your line rental with BT,and just CPS your calls to another supplier.As Bt are the only people that have to allow you to call access numbers like 1899 etc.
See TT T&C here i quote.
"3.13 If you are an LR Services customer and elect to use another provider for some or all of your calls we may at our sole discretion decide to: (i) cancel your calls order with the provider concerned (ii) bar your use of indirect access codes, (iii) charge you a higher fee for your use of the LR Service or (iv) disconnect the LR Service."
1280 is an indirect access code if you are not a BT customer.
I believe it costs 50p a month per line for it to be implemented. TT have just put their line rental up by 50p a month!!!!!
Unless the indirect access bar is in place its still possible to dial 1280.But its not to your advantage because the line rental supplier dictates the rate you will pay,not BT, who of course cant bill you anyway cos you have not got an account with them.
See these T&C from the Homecall Site :
4.7 Where You make a telephone call by dialling the “BT Break Out Code” (1280) and You have the Homecall Line Rental Service, We will raise Call Charges in respect of that call at the then current standard BT day time retail rate or at Our then current Call Charge rate, whichever is the higher, for the telephone number dialled
This would effectively bar Directory Enquiries services too?
Yes I know. It's the way you wrote it. It's normally the case that where 1x is shown that all digits after the digit '1' would be barred. I see what you mean though.
Their have been no reports that Onetel line rental customers have been barred from using short codes.But when they are finally amalgamated with TT i expect they will be.