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Parking Ticket Appeals successes and failures

edited 10 June 2010 at 4:36PM in Parking Tickets, Fines & Parking
556 replies 478.5K views


  • Last year I took a case to tribunal and won even though my case wasn't as clear cut as most. So it's definitely worth appealing even if you are not sure you'll win.

    My car was towed away, after I parked in a suspended residents bay in Lowndes Square, London SW1. When I parked there on a Thursday there were signs on every possible bit of street furniture for a one day suspension on the Saturday.

    The eighth nearest suspension sign (yes I counted when I got back to find my car gone) referred, slightly ambiguously, to a long term suspension of some of the bay I parked in for scaffolding works. This sign was, in itself, on the same post and immediately above yet another sign for the Saturday suspension. In the confusion of signs I simply didn't notice it.

    I went back the next day and photographed everything, including the bay I had parked in that was (as it had been on the day I parked) full of cars 'illegally parked' by owners who hadn't noticed the suspension sign either.

    The council, of course, rejected my appeal, twice, so it went to tribunal.

    At the appeal the adjudicator came across as somewhat dry and and stuffy. And at one point said something along the lines of, "What would you say if I said to you that Kensington and Chelsea have correctly issued a parking suspension that you simply failed to notice?"

    This nearly threw me but I replied that I failed to notice because of the number of other suspension signs confusing the situation and that I wasn't the only driver who had been confused by the signage.

    Also the traffic warden had taken a photograph of the suspension notice but had deliberately cut off the notice immediately below referring to the Saturday suspension. I had a photograph of both signs squeezed together on the same post and, I think perhaps, that the fact that the warden had been so obviously disingenuous in his selective photography, might have been what swung it in my favour.

    The Adjudicator concluded that the council had a statutory duty to make their signs as clear and obvious as possible and, in this case, had failed to do so.

    Therefore I got my £200 refunded

    So I would say. Take it all the way, even if you don't have a cast iron case. Also, if at some point the adjudicator seems to be taking the council's side he's simply playing devil's advocate, so be polite and articulate in your response, make a reasonable case, and you may well win.

    Actually I would like to say something in Kesington & Chelsea's favour.
    As a K&C resident I only get to park in places like Lowndes Square, or Kensington High Street, because the council, uniquely in London as far as I know, has a borough wide resident's parking permit rather than dividing it into zones.

    That means that people, like me, who live in the far north west of the borough (for those who don't know London that's the poorer bit, next to Wormwood Scrubs) can park anywhere in Kensington and Chelsea.

    So I can park my car, sandwiched between a Rolls Royce and an Aston Martin, wander into Harrod's, stroll around for a bit without buying anything, stroll out again, climb into my 13 year old Metro and drive away, secure in the knowledge that, as a resident of the Royal Borough I'm the equal of anyone, no matter how rich they are or how expensive their car.

    So hats off to Kensington and Chelsea for that!
  • Received a PCN from the local council for parking on a single yellow line during a restricted period. I appealed to the council on the grounds that the yellow line was unenforceable due to the absence of an end marking (T bar) and it appearing to continue through a designated residents parking bay (Road markings must accurately conform to the specifications and the council are breaking the law trying to enforce restrictions on those that do not, unless a special variation order has been made by the Secretary of State).

    Won the appeal without argument when I asked to see a copy of the Secretary of States variation order! :D
  • I succesfully appealed a parking fine once. They didn't mess me about either. I live in a resident only parking zone and had just changed my vehicle. Until my permit was dispatched, they gave me a temporary chit to put on the dashboard - which I did. I still ended up getting a ticket though. There was other paperwork on the dash but it didn't cover the chit. In fairness to the warden, my chit would not have sood out from the other paperwork. Anyway, I sent the ticket with a copy of the chit to the appeals place and a couple of weeks later they replied basically saying "Forget it". There was a hint in the letter that the chit may have been incorrectly displayed but I assume that's just the powers that be not wanting to admit they dropped one.
  • Motorists Issued P.c.n. Should Check The Tickets Closely.last Year I Was Issued A Ticket Which Said I Was In Contravention Of The Road Traffic Act 1991.this Act Was Up Dated 2004.i Appealed And Won.this Is A Technicality But Law Is Even If Your Ticketed Fairly Its Still Worth Appealing If The Ticket Displays The Old Act Details.
  • Hey all,

    I had success in an informal appeal recently due to the road sign which explained the restrictions should have been removed in 2005. I found this out as the sign was hard to read and I thought it looked dated so I checked it out on the Department for Transport and as suspected it should have been removed as it was no longer legal.

    Here is a link to the DfT website where they publish signs which no longer carry a legal standing

    Here is a link to a 2 page pdf of the sign which I was caught out by - its labelled up as 641. After going through this I have been amazed by how many of these signs I have seen - most of which are around town and city centre's so be sure to check it out.

    Hope it helps.
  • i had a huge success against canterbury city council on behalf of my daughter. i had a pub in the city centre so there was no parking outside except for loading and unloading. my daughter parked outside and carried a box to the upstairs of the pub and in the time she got back down again, she had a ticket. the warden said she had been there for longer than the 20 mins allowed and we knew that she had not. we knew that the wardens saw a car there, didnt stand and watch as they are supposed to, but went off for wander and a fag, then came back and assumed that the car that was there NOW, was the same car that was there before. and he was wrong. so it went as far as tribunal with mr. independant adjudicator, and the council turned up, complete with a very large minder. and it just goes to show that they really dont care what evidence you put in front of them before it actually gets that far - once they got you they wont let you go - and when it got to the bit at the end when the adjudicator asked if there was anything else i wanted to say, i said yes please. this ticket says we have a green car. we dont have a green car, we have a blue one!!! i produced the registration document showing the colour of the car and mr. adjudicator laughed his socks off and case dismissed. almost a whole year of wasted time,money and heavens knows what else.

    a point worth mentioning is that always, always read your ticket!! sounds daft i know but the ticket on your screen may not actually be for your car!! normally, you dont read it and just go and pay it, and the person whose car it was put on in the first place, has removed it and put it on someones elses car, in the hope that THEY wont read it and check it, and will just pay it, because that happens a lot!!!

  • Excel put a ticket on my window in their car park stating that the contravention was 'non-display of ticket'.

    Illogically - the attendant wrote down the number of the parking ticket on this ticket.

    I complained that his logic was faulty .. did he have supernatural powers - no response, a lot of phone calls and wasted time. However, it is important to get the name and e-mail address of anyone who responds to you - they don't like it if you send e-mails direct to them.

    Eventually I took to sending registered letters. This proved more effective but they then wrote back and said that I had 'outstayed my time'.

    I hadn't - as the ticket was timed before the expiry date.

    In my opinion the attendant had ticketed the disabled man next to me - who hadn't realised the car park was not free for disabled people, who was in tears when I arrived back at the car.. and decided to add one extra as I was parked next to him.

    My ticket was clearly displayed on the dashboard. According to Excel that is not good enough - it has to be stuck to the window to be displayed. But this infromation is only on the back of the ticket - after you have paid up. Therefore the point of sale and the contract is made before you see the ticket. They cannot alter the terms and conditions after the ticket is paid for - even if it does drop down into the collection point straight after you have paid. This infromation was not on the noticeboard.

    You do receive nasty threatening letters - and I bet the poor disabled man paid up, but make sure you read the noticeboard in the car park before you park ,every bit of the parking ticket.... and say that you will see them in court if anything doesn't make sense. Ask for their photographic evidence becuase without it - it is their word against yours.

    It is advisable to take a photo of the noticeboard, as soon as you get the ticket, as the one concerned was altered shortly after they caved in.

    This is the letter that saw them off - and Excel finally sent me a letter admitting they had no grounds.

    Recorded delivery

    Alun Cockcroft
    Commercial Director
    Excel Parking Services
    356 Omega Court
    Cemetery Road
    Kenwood Park
    S11 8FT

    Dear Mr Cockcroft,

    Ticket numberXXXXX
    Enclosed you will find a copy of the PCN that your company has issued in relation a contractual dispute at the XXXX car park, XXXX

    I also include copies of emails sent to your company pointing out:

    1. Logically, the ticket must have been clearly displayed in that it’s number was recorded on the PCN.

    2. I requested photographic evidence as you company newsheet – The Excel Flyer- quotes you as saying:

    While it is not a mandatory requirement in law that photographic evidence be taken to support any enforcement of parking regulations it is a requirement of Excel Parking. As such, photographs of vehicles must be taken whenever a PCN is issued.
    I have received no such photograph.

    3. Your company then sent me a letter on March 7, from XX saying that ‘ the ticket clearly shows that the departure time had expired when the notice was issue, therefore, you were clearly in contravention of the regulations.’
    I would draw you attention to the fact that the contravention was not that of overstaying and that the ticket was issued at 10.05, when the ‘time seen’ was 9.30. As I paid to stay until 12.24, I cannot see that this is correct.

    I would therefore like a confirmation within the next week as to whether you intend to proceed with the matter on either basis. If I do not hear from you, I will presume that you have no intention of pursuing the matter to court.I will, however, be lodging all the paperwork with my solicitor.

    I’m sure that with all the recent bad publicity for this car park in three consequtive issues of the XXXXXXX(local paper) that you will not want the reputation of your company to be tarnished any further and that you will reply within the stated time frame.



  • I have had 2 tickets and had both revoked after writing to the issuer

    The first was about 3 years ago in scarborough on holiday with my 3yr old daughter - I had parked up forgot to buy a ticket and went out about 30mins later - there was a ticket - I was frustrated cos I had genuinely forgot - so I wrote and said that I had gone to find a toilet and to get some change and wrote a letter explaining that we were on holiday spending lots of money and did not want to scar the holiday with a ticket - I was pleased a few days later to get a reply saying it was revoked.

    The second time was on Saturday - I bought a ticket ( Crewe, Asda car park ) - Forgot to put it in the window - I emailed them monday morning with a picture of the ticket and explaining the situation and wrote in an apologetic tone - Today ( Wednesday ) A letter saying it had been revoked - I think I have saved in excess of £100 of fines.

    Its common sense stuff really but a good idea to discuss on here - Thanks to this site I have got a free ipod shuffle, claimed about £150 from Halifax for a mortgage they sold me got sat nav for under £60 - Martin - your the man!:j :T
  • Got a PCN in Worthing West Sussex. I had bought a parking ticket, but it must have flipped over when I closed door. I appealed claiming that the ticket was on display (white lie). I also said that the time on the ticket was the same time as the PCN, so the issuer must have seen me buying it. They wrote back with pictures of my ticket wrong side up. Banged to rights methinks. But apparently their policy is to let you off for a 1st offence, if you are a bit in the right.
    :T :beer:
  • About a year ago I had a residents parking permit for Kensington & Chelsea so I could park anywhere. During this time I came home to find a swathe of about 5 spaces suspended in one bay near where I live. Nuisance! Anyway I managed to squeeze in right at the end, looking a the line with the house I thought I was just OK. Needless to say I got a ticket. However, when I checked the suspension notice I discovered they'd put the wrong date on it! There were two other suspension signs on the next couple of posts, another one had the wrong date and the third one (the farthest) was correct. I took photo's of the two incorrect ones plus a picture of the bike immediately.

    I contested the PCN and the council refused saying I was illegally parked, even though I'd included two pages of very clear photo's indicating the suspension signs were illegal.

    This takes you to the next stage which is 'representation'. This is the legal bit, if you like, when you contest the ticket. I printed out the same pictures and included the original letter. This time they buckled and admitted the fault.

    Mind you it didn't stop them from saying in the letter that 'it is your responsibility to park legally' - so annoying and patronising.

    I've contested about 80% of all PCN's and got a result from well over half. And like the other biker here I've had tickets because the attendant can't walk his fat backside round the bike to see where my parking permit is located clearly visible.

    One should never be afraid of these scumbags, it always looks frightening when they send the 'evidence' to you through the post. A huge pile of mostly complete waffle. You must look through this though as very often they supply contradictory statements or outright lies and think you won't bother to read it all.
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