davilown wrote: »
I have a proble with my insulation in the attic. There is about 3 inches of it and the house is permantly cold. It has very high ceilings (12'). I had the central heating flushed through last years but the heat dissapates out so quickly.
What is the legal amount of insulation in a MQ? Who do I ask - DHE or MHS?
Rainbow_Butterfly wrote: »
Hi there, I have a question.
A couple of months ago we had a Modern housing contracted gas engineer from clearblue out to do our yearly safety check on our boiler/gas fire.
I was convinced for 2 days after this that I could smell gas.. hubby told me I was imagining it. We went out for a walk on the sunday (check was done on friday) and came back to a very strong gas smell.
I rang transco, who came out and said there was a large gas leak and it was immediately dangerous, they turned it off outside.
MHS then sent another engineer out from enterprise to sort the problem and it transpired that the previous engineer had 'forgotten' to close a valve and this was the cause of the leak.
This apparently was a very dangerous thing to do, and had we gone away for the weekend, come back and turned a light on that would have been the end of us.
I raised a complaint with MHS, had a call back saying the engineer was being investigated by his own company and ta very much for letting them know.
I asked about compensation and was told by the person on the phone that they didnt know anything about that and that I would need to write into the liverpool address detailing why I think I should be entitled to it.
So my question is.. do MHS pay compensation for !!!! ups like this, and if so what should I put in my letter?
Space_Cowby wrote: »
No set amounts but what is or is not there is taken into account when the rent levels are set.
This type of work is normally done as part of a heating or roofing upgrade.
lauren1983 wrote: »
Thanks for the fast reply sparky.
Just to make sure im right with what im thinking.
Is phase 1 his basic training?
I also ask because we were told we couldnt get MQ until after his trade training
kitchpoo wrote: »
One issue..... MHS and DE will query why you have been in the loft when you are not meant to, so careful how you approach this subject.
If you plan to get a place via 'clearing'
Lower your band & save £1,000s
Past-best-before health food etc