GazzaT wrote: »
My wife & I have been advesely affected by the XL collapse and would appreciate some advice as we were due to travel soon.
We booked our holiday through travelrepublic.co.uk and they booked flights with Freedom Flights and Accomodation through Youtravel.com.
Of course our flights are now invalid but our accomodation still exists.
Our questions are:
Will our credit card company have to refund the flights and accomodation costs, they were booked together but Travelrepublic say they are seperate bookings?
If we book new flights, now costing over £400 each (originally £320 total) is the credit card company liable for the extra money spent?
Is the travel agent Travelrepublic liable in any way as they say the bookings are seperate (in their email replies and their terms) but we booked the items together with them?
Any help would be greatly appreciated as we are tearing our hair out trying to save our holiday.
Gary & Ann
roddydogs wrote: »
Has the whole of KOSMAR holidays gone bust?
irvipj wrote: »
I booked diret with xl using a visa debit card and think I MGHT be covered under the chargeback scheme for the cost of my flights. I paid £328.50 from Glasgow and there is no alternative from Glasgow. I already have a seperate inbound flight so if I don't go I'll lose that money. I have other much more expensve options from Manchester on the same date or a couple of days later. Can you tell me how I go about claiming for the difference in cost of the flights havng paid by debit card as per your post. thanks Peter
hollydays wrote: »
I thought kosmar just used xl for flights,and if you could get to your accomodation it wouls still be available.
irvipj wrote: »
Thanks for your help on this but from what I can see I'm only eligible to claim a chargeback as the debit card is not covered under sec 75 of the cca, unless anyone else out there knows different?
Govt has introduced a £273 flat fee
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