Heinz wrote: »
I wish you'd come here first Dinahmyte
I'm sure we could've saved you a lot of money.
Whatever you do, don't use Sky Talk for non-Sky 0845/0870 calls from 15-4-08.
Dinahmyte wrote: »
But can you unpack what you said about not using Sky Talk for non-Sky 0845/0870 calls from 15-4-08. What are these calls and what is happening on 15 April?
Heinz wrote: »
Welcome to the MSE forums Ronalto.
I just checked what it would cost me (just out of interest, there's no way they're getting my custom).
My exchange isn't LLU'd so:
Landline rental -
Up to 8Mb broadband -- £15.00
Talk 3 International - £ 9.99
Even without the £29.99 'activation fee', I can beat those prices with BT, Primus Saver Option 2 and 18185.
rissott wrote: »
I signed up to TalkTalk when the offer first came out. According to the papers at the time they were overloaded.
It was quite an experience - phone stopped working, they made a mess of my DD. They sent threatening letters out where they were going to call in a collection company - due to their mess up of the DD.
The Customer Services took about 1 hour to get through to, then they transfer you to another area (without asking) and back on hold for an hour.
This happened a number of times, sometimes being disconnected sometimes being routed back to the original number.
They asked for the MAC code, the transfer code from previous internet company, which was provided and confirmation recieved, then they lost the MAC code - I had to request another which can only be provided after the first expires (30 days). Requested the second but then they took so long the second expired before the transfer happened.
Internet never came through after months of waiting - during this time I was paying for the Phone plus I had to keep paying my existing broadband connection while I waited for the transfer. - This was very very very expensive.
Gave up in the end - and cancelled the contract - for which they even tried to charge me a cancellation fee.
Documented and highlighted all the problems, but never even recieved an apology.
Do not have an experience of the actual internet service but have heard its not upto much.
TalkTalk - ended up costing me more, wasted time on calls to CS, chasing up MAC codes (days rather than hours), grief and no idea if it had an affect on my credit rating.
TalkTalk = buyer beware.
balloo wrote: »
Simular thing happened to me with talk talk cancelled in june took until september to actually transfer to another ISP then they billed me from the end of september (when i was not with them anymore) to end of october and threatened me with ccj. never ever go to talk talk again even if u paid me :mad:
pete99 wrote: »
Has anyone had any experience of SKY for phones or broadband.
If you pay BT rental of £10.50, SKY gives you free evening and weekend calls and free broadband up to 2Mb.
If you want free all week calls + free international, SKY charges £5.
To me that add up to £15.50 for ALL local and national and international calls and includes free broadband.
Thats cheaper than Talk Talk, of am I missing something. (I know you need SKY TV to qualify, but most people have that already).
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