Seller Suspensions

pdel61

I thought this was interesting from the Ebay boards, especially the part about re-introducing a warning period:

Evening everyone,

Of course we don't get everything right. Overseeing a site like as big, complex and fast-changing as this is a challenge, and inevitably not all our changes are perfect first time.


On the subject of SNP, the first sellers who were restricted as part of the tougher sanctions are coming to the end of their restriction period. Some have been suspended permanently, some have had their restrictions lifted. Having studied this first 'wave' we'll make some tweaks to the way the programme works - most importantly, we'll re-introduce a warning period rather than continuing with immediate restrictions.


Regards
Richard

BritBrat

Maybe they should take incoming posts and listen to what members may tell them then act on that information.

AMILLIONDOLLARS

pdel61 wrote: »

. Having studied this first 'wave' we'll make some tweaks to the way the programme works - most importantly, we'll re-introduce a warning period rather than continuing with immediate restrictions.


Regards
Richard

Which means in translation - we are losing too much revenue with all these restrictions:D

AMD

Premier_2

AMILLIONDOLLARS wrote: »

Which means in translation - we are losing too much revenue with all these restrictions:D

AMD

... so we'll let the scammers off with a slap on the wrist in future

That way, the professional scammers will have time to take appropriate action, like buying a load of positive feedback off fellow scammers, to mitigate the negative feedback left by the genuine punters.

Of course, those TSFE probably won't be able to, but we don't want that sort anyway - they just cause us more expense resolving their silly claims.

StaffsSW

As far as I can see from previous examples, feedback from buying transactions does not count in the SNP calculations - only feedback received from selling transactions.

It's a very diplomatic statement from the Dicky the Pink, but whoever it was worded, it was always going to say "We've made a balls up, so we're making a U turn."

It's little consolation for those "dolphins" that have been caught over the last few weeks, and have lost their income and reputation.

scorpio13

pdel61 wrote: »

On the subject of SNP, the first sellers who were restricted as part of the tougher sanctions are coming to the end of their restriction period. Some have been suspended permanently, some have had their restrictions lifted. Having studied this first 'wave' we'll make some tweaks to the way the programme works - most importantly, we'll re-introduce a warning period rather than continuing with immediate restrictions.


Regards
Richard

Thank gawd for that!

Glad Ebay have seen 'some' sense at last.

BritBrat

Darn I was hoping it would get so bad for Ebay they would send some free vouchers out.