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o2 customer care e-mail

How do I submit an e-mail complaint to o2 ?

Comments

  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    http://www.o2.co.uk/help/0,,500,00.html

    put your mobile number in the box and it takes you to the right section
    Ex forum ambassador

    Long term forum member
  • boatman
    boatman Posts: 4,702 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Or phone them on:

    0800 005005
  • Browntoa
    Browntoa Posts: 49,620 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    found the email address

    [email="mycarewebform@o2mail.co.uk"]mycarewebform@o2mail.co.uk[/email]
    Ex forum ambassador

    Long term forum member
  • MissG_2
    MissG_2 Posts: 869 Forumite
    Its normally better to submit a written complaint via letter sent recorded delivery.

    I cant remember the exact address but it's something like;

    O2 Complaint review service
    Leeds
    LS11

    The full correct address can be found on the back of your bill, they do have a phone number which they can be contacted on but i cant remember that either.

    Do a quick search on www.saynoto0870.co.uk contact the switchboard and ask for complaints.

    Hope this helps

    Regards

    MissG
    The best things in life are for FREE!!!
    If you like what you see and find this info useful, please use the thanks button. It costs nothing and means so much.
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