Landlord did not inform us of tv reception problems before we rented. What can we do?

Bungarm2001

Unless it states somewhere in your contract or the inventory, OR by word of mouth that the LL will provide the means to receive TV then I'm afraid you haven't got a leg to stand on.

tomstickland

As already said, you pay to rent the house, not to purchase TV reception.
I'd advise putting up a decent aerial and maybe a signal amplifier. It might worth seeing if the landlord would share the cost, since it will be a benefit to subsequent tenants.

Gorgeous_George

I think it is reasonable to expect TV reception. By providing an aerial the LL is suggesting that a TV can be used. I'd argue that providing a house suggests that TV signals can be received unless stated otherwise.

Ask neighbours if they receive TV signals.

Assuming they do, you need to check the co-axial terminations and follow the route of the cable to make sure you check them all including any spurs into other rooms. Ideally there should be one cable run from the aerial to the TV/Video.

If all is ok, check the aerial points the same way as others in the street.

You (well, the LL really but might end up being you) may need a head amplifier. These can be two small boxes, the first being the amplifier and is positioned as close to the aerial as possible. The second is a power unit and puts a voltage on the centre core of the co-axial cable to power the amplifier. Sometimes, people take the power unit but leave the head amp connected. Without a power supply, the amplifier is worse than useless.

I wouldn't waste my money on boosters.

Hope this helps.

GG

alastairq

check your tenancy agreement regarding landlord's permission to erect a satellite dish?

I have started renting recently.....country village sort of thing....rubbish terrestrial telly signal......wrong part of village..the pub over the road has the same problem!

However, there is an existing satellite dish, so migh well invest in Sky's £75 dixon deal.....when I can afford it.......until then, there's always BBCi??

Incidentally, regarding broadband ...I have Orange, and a good deal, prompt service, etc, it is!
they even have a dedicated team looking into issues of certain areas being unable to sustain their advertised broadband speeds....an issue with good ol' BT not investing enough in new exchange equipment....howeer, if such speed issues are unsolveable fororange, then they can look at altering the package for a customer.....allegedly

barrymoney

alastairq wrote: »

However, there is an existing satellite dish, so migh well invest in Sky's £75 dixon deal.....when I can afford it.......until then, there's always BBCi??

there seems to be a steady stream of sky boxes on eBay, 30-40 quid. I reckon 30 quid if you bid carefully. I think many people upgrade to Sky+ and hence have a spare box (?).

daisykinn1

Computer_User wrote: »

hope you may be able to help resolve an issue with our Landlord/agency regarding the fact that they failed to inform us of problems with TV reception before moving into the property. They neglected to tell us that we would have to subscribe to a satellite or cable service to recieve TV in the property, and it only came to light when we contacted them reporting a problem with the aerial.

We paid a deposit for the property on the 29th December, moved in 2 months later on the 29th of February. We viewed the property on several occasions during this period, in the company of an agent who informed us of phone and TV points but at no point mentioned problem reception. I also checked in advance for freeview reception via the postcode and bought a freeview box accordingly. However, despite what the landlord said since we moved in 3 weeks ago we have not been able to get reception for any channels.


Having looked at our options we face upwards of £400 for upgrade of the aerial, or a one off payment of £150 to have Sky Free Sat installed, or £11 per month plus £30 activation fee for Virgin.

We are not opposed to having to pay for TV services but are annoyed at the additional costs we face as not being aware of any reception problems, we took out contracts with BT for the telephone and O2 for broadband, activated when we moved in. Had we been aware in advance we could have bundled all these services into one package with Virgin which would have been a much cheaper option than what we now face.

In the circumstance I think it is reasonable for the landlord/agency to cover the cost of this, but am unsure of how I stand legally.

Thankyou for your time, and I hope you can help.

\

Every place I have rented has had rubbish tv reception, it's fairly normal. We had Sky installed for £32 in the living room and tend to watch tv online in the bedroom.

poppy10_2

I've had the same problem in my last 2 properties. Cost of fitting a replacement external aerial is extortionate. I've had sky fitted in my current place, cost me about £100 for the year after taking into account discounts and cashback. I'll be taking the dish and box with me when I go, they're worth at least that.

rapido

. .

poppy10_2

rapido wrote: »

But if you have to pay someone to remove the dish, I wouldn't bother - you can get brand new 60cm dishes for £15 easily.
rapido

I should be able to take it down myself, I've got power tools and everything.

If I can't get it down I'll just smash it up a bit, I'm not letting the LL keep it for free.

oneandonlyboy

Hi,

Can you get Virgin in your area? If so then sign up for just the phone line and they will give you a free basic telly package.
You can buy off ebay a cable box that can supply all of the virgin channels without having to pay for the channels, ie sky sports and sky movies for free.
I believe its legal to sell these boxes and to have one, but i think you have to inform the cable company you can now receive the channels.......but that letter might get lost in the post:rolleyes:
Not saying that there are a good thing just that you can get devices that can do this.