Been Scammed, best way to recover money?

wkdandyly

Basically bought a PS3 yesterday on Ebay and paid straight away like always, I then got an email from the seller saying his Paypal account was limited and could I take back the money that I had paid and send it to a different address, he then said that this process would take 1-2 weeks and for my trouble would refund me £100 off the original price £295 (alarm bells ringing). Later I got an email from another one of his buyers saying we've been scammed, so I immediately opened a claim but they are only liable for £150. So what I need to know is if the seller still has funds in his account will I only get £150 back whatever and if I do get a partial refund of total amount would I then be able to do a chargeback from the credit card company to recover the rest of the money if Paypal has paid out a little, or would it be better just to file a chargeback straight away, as in paypals t+c it says a chargeback closes a dispute and claim and you rely on the chargeback only. I know the process will take a while as it only happened yesterday but I'd like to get the ball rolling asap.

frivolous_fay

I would stick with the paypal dispute, get what you can through that, and then take it up with your credit card people for the remainder.

Thank goodness he didn't persuade you to pay by bank transfer!

Brooker_Dave

frivolous_fay wrote: »

I would stick with the paypal dispute, get what you can through that, and then take it up with your credit card people for the remainder.

Thank goodness he didn't persuade you to pay by bank transfer!

Or those horrible unsafe cheques where the scammers actual address would have been revealed.

At least with paypal you have the scammers hotmail/yahoo/gmail address to work with....

tinkerbell84

why on earth would you even consider buying a PS3 on eBay?

why not go to a shop?

frivolous_fay

Brooker_Dave wrote: »

Or those horrible unsafe cheques where the scammers actual address would have been revealed.

At least with paypal you have the scammers hotmail/yahoo/gmail address to work with....

Good to have you back Dave... I was missing your dreary, one-dimensional misadvice posts.

wkdandyly

tinkerbell84 wrote: »

why on earth would you even consider buying a PS3 on eBay?

why not go to a shop?

I know, it was just an impulse buy, the shops don't do the 60gb model anymore and yes I am stupid and naive but I can't understand how people still get away with this sort of thing.

If paypal do happen to pay up a percentage does anybody know what will happen if they then get hit with a chargeback after from the card company, has anyone had any experiences similar to this where they have recovered some but not all and pursued getting the rest.

stolt

i went the credit card route when i had problems with a paypal problem, i'm with virgin credit card and they put the money on hold straight away, sent me a letter to sign and that was that the money was no longer on my account and I never did hear back from the credit card or paypal!!

might be worth a call to the credit card and advise them.

ferpferpferp

I've been looking for a certain item on Ebay in the past few days (and have a bit of a nightmare detailed in another post) and have been watching a dozen or so items.

As far as I can tell from the items that I'm watching and those that have ended, at least four of the items are being sold by scammers. I'm totally stunned by the amount of fraud that seems to be going on on ebay. And I'm equally stunned at how little Ebay themselves or the police seem to care about it.

Ebay seems to be a very easy way to scam people out of money and completely get away with it. Very depressing. Sorry to be O/T.

StaffsSW

ferpferpferp wrote: »

And I'm equally stunned at how little Ebay themselves or the police seem to care about it.

Ebay seems to be a very easy way to scam people out of money and completely get away with it. Very depressing. Sorry to be O/T.

"Ebay is just a venue" - that was their usual get out clause when confronted about scammers etc, but they have been strangely quiet with soundbite in recent weeks.

Perhaps they realise it's difficult to justify "venue" status when so they allow one party to dictate the revenue and visibility of the party.

wkdandyly

Just spoken to card company and they said to let paypal deal with it for now and anything I am then short will be taken up by the card company, thanks for all replies guys.:T

robnye

no argument - go the credit card route....... as paypal will only give you back what they can obtain,