Paypal: Payment failed because it was refused by the seller

TKPeters

We are getting a number of buyers emailing stating that we are refusing Paypal payments

This transaction failed because it was refused by the seller. It is possible that the seller's account information changed during your transaction. Please try again or select a different funding method.

We had this problem last year & eBay said it was because their server wasn't communicating with Paypal's Server correctly.

A number of Powerseller's are also reporting the same problem
http://forums.ebay.co.uk/thread.jspa?messageID=1103745661

Anyone had a valid response from eBay?

dollydoodah

I have the the option to have e-cheques disabled and if someone tries to pay me that way, they get that exact message.

TKPeters

dollydoodah wrote: »

I have the the option to have e-cheques disabled and if someone tries to pay me that way, they get that exact message.

We also have eCheques disabled, although this is not applicable for eBay-Paypal Payments

Block the following payments:
Pay with eCheck for website and Smart Logo payments, or German bank transfer for all website payments except eBay

I guess we'll have try it without it blocked, as we now use Google Checkout for the website payments

soolin

I did try disabling echeques with my paypal account and it wouldn;t work.so still they come!

TKPeters

soolin wrote: »

I did try disabling echeques with my paypal account and it wouldn;t work.so still they come!

Paypal payments for eBay items can still be sent as an eCheques, although I do wonder if this is the problem.

pinkgem

that's the message my buyers get when their payment is trying to come through as an echeque.

bytie_bit

TKPeters wrote: »

We also have eCheques disabled, although this is not applicable for eBay-Paypal Payments



I guess we'll have try it without it blocked, as we now use Google Checkout for the website payments

Google is baned from ebay so be very carefull use square trade.