MSE News: Nationwide completes takeover of Virgin Money

MSE_Helen_K

Nationwide officially completed its takeover of Virgin Money and its 6.6 million customers on Thursday 2 April – here's what it means for your savings, current account, mortgage and more.

https://www.moneysavingexpert.com/news/2026/04/virgin-money-nationwide-takeover/

mon3ysav3r

Real shame, goodbye to competitive interest rates!, thanks Virgin for all the savings accounts and Cash ISAs over the last 24 years.

Hattie627

Including those many Regular Savers which gave us double interest on maturity due to a glitch which the IT people couldn't sort, or didn't bother about.

friolento

https://forums.moneysavingexpert.com/discussion/comment/81953326#Comment_81953326

Those marvels are distant history already, fixed ages ago by Virgin, long before the Nationwide involvement.

keiratea

Hmm, as it happens I'm planning to transfer my cash isa from Virgin Money (well, Nationwide now) to HSBC - I wonder if I'm better off waiting a week or so for things to "settle" in case HSBC or Nationwide aren't quite ready for the new setup yet?

mon3ysav3r

https://forums.moneysavingexpert.com/discussion/comment/81953415#Comment_81953415

I suspect the ISA transfer will be fine, it will probably take much more than a week for the new owners to start making any significant changes. "Virgin Money" is already a collection of many other entities each with their own computer systems no doubt, previously Clydesdale Bank / B, Yorkshire Bank, Northern Rock, the original pre 2012 Virgin …

friolento

https://forums.moneysavingexpert.com/discussion/comment/81953415#Comment_81953415

If you are trying to make use of the HSBC cashback offer, and/or secure their current rate, I wouldn't hang about as those offers could vanish quickly.

silvermum

Anyone else having problems logging into their Virgin Money account today? The app seems to have updated and is asking for my 10digit customer number and password, then completely rejecting them? Getting an error message on the website too.
This is for login with an '82' sort code…

Have now been locked out - 'Try again later'

friolento

https://forums.moneysavingexpert.com/discussion/comment/81953599#Comment_81953599

I have just logged in fine via the app (82 account). Browser login is also working ok. I reckon you need Customer Services.

boingy

I put some money into a new Virgin cash ISA yesterday and it was a somewhat muddled message. Everything was very firmly branded "Virgin" until the very last bit where there was lots of small print referencing Nationwide. I know about the takeover so it was fine but I imagine it would be a bit unsettling for someone who does not.

Rich2808

Are the systems moving over too?

Good rates - but VM have caused me a lot of stress managing cash isa transfers.