Parking Eye Appeal

Sanka

Evening all,

Received a Parking Eye PCN. Prince Regent Swimming Complex, Brighton. Run by Freedom Leisure/ Council.

Not disputing that we were there; we paid the £1 parking fee at the complex reception, can see the payment on my banking app. 

There is a machine at reception to add reg details. However reception can’t find our reg details entered for that particular day and advised that sometimes people forget to press the confirm button…anyway they won’t help. 

Should the appeal be made on the basis that we did indeed make the payment? I have the £1 payment to the complex on my banking app but it doesn’t prove it was for parking…

Thanks 🙏 

Jame4ters

So the system is set up to trap people? 

The registration machine doesn’t work properly as it doesn’t accept registrations every time. Nobody on reception tells you this but they still take your payment. Clearly a faulty machine

I wouldn’t pay the PCN

ChirpyChicken

Jame4ters said:

So the system is set up to trap people? 

The registration machine doesn’t work properly as it doesn’t accept registrations every time. Nobody on reception tells you this but they still take your payment. Clearly a faulty machine

I wouldn’t pay the PCN

No one should pay private parking pcns 

Sanka

Jame4ters said:

So the system is set up to trap people? 

The registration machine doesn’t work properly as it doesn’t accept registrations every time. Nobody on reception tells you this but they still take your payment. Clearly a faulty machine

I wouldn’t pay the PCN

It is a bit strange that the registration machine and payment to reception are not connected 🤷‍♂️

Coupon-mad

Sanka said:

Evening all,

Received a Parking Eye PCN. Prince Regent Swimming Complex, Brighton. Run by Freedom Leisure/ Council.

I know it well. I swim with friends there sometimes but we arrive by train. Say hello next time you are there!

Not disputing that we were there; we paid the £1 parking fee at the complex reception, can see the payment on my banking app. 

There is a machine at reception to add reg details. However reception can’t find our reg details entered for that particular day and advised that sometimes people forget to press the confirm button…anyway they won’t help. 

Should the appeal be made on the basis that we did indeed make the payment? I have the £1 payment to the complex on my banking app but it doesn’t prove it was for parking.

Yes appeal on that basis and PEye might cancel but are more likely to offer to settle at £20, which I would not pay in a million years but it gives you an option.

I would ignore it then just defend in court which is actually easier than appealing, and fairer. Also likely to be discontinued so you'd pay nowt.

Sanka

Thanks all. 

Coupon-mad - hi!  Do you mean appeal, then popla appeal then defend in court?

Or no appeal, just wait for court? Thanks.

Coupon-mad

Neither. That isn't what was advised.

POPLA did not feature.

Sanka

Ok thanks understood 👍

Sanka

Just to update on this, as predicted here, we were offered a £20 ‘goodwill gesture’ to settle from ParkingEye.

But we managed to get a response from Freedom Leisure and they have canx the PCN - yay!

 Thanks for your help!

Coupon-mad

Sanka said:

Just to update on this, as predicted here, we were offered a £20 ‘goodwill gesture’ to settle from ParkingEye.

But we managed to get a response from Freedom Leisure and they have canx the PCN - yay!

 Thanks for your help!

Yay! PLAN A strikes again!

Do glad you achieved this early doors, because if you'd tried POPLA first, the landowner cancellation door would have been closed by ParkingEye.