British Gas Homecare - Free Service Included?

FioMio

Good evening,

I've just tried to book a service with BG but been told that I will have to pay over £100 for it. I have Central Heating Repair and Cover with them and thought that the annual service was included in this. Any advice is appreciated.

Many thanks,

retiredbanker1

If it is covered it will be in your documents.
You may receive paper documents or can see them by logging into your British Gas online account.

Mine states that an annual service is included as it also includes unlimited call outs etc.

TadleyBaggie

Quick check online says that an annual boiler service is included.

twopenny

What's in the t&C's , does it say anything about them not covering you if you have the service done by another company?

If not look in any local freebie mags and ask around friends who does servicing and what price. 
We have a local chap who does mostly just servicing to fit in with other stuff he does and has an offer on each autumn.

Make sure whoever it is is on the gas safe register.
Easy to check, just put that into a search and follow through filling out the name you are checking and if it isn't there don't use them.
It's updated annually so you should check annually.