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Civil Enforcement Limited - Notice of Discontinuance N279

MrTheMask
MrTheMask Posts: 22 Forumite
Sixth Anniversary 10 Posts Combo Breaker

I had a mandatory mediation scheduled for 19 September 2024. At 0900 on the same day, I received a call from the mediator informing me that Civil Enforcement Ltd would not be able to attend, and the mediation would simply be rescheduled.

I expressed to the mediator that this last-minute cancellation seemed inappropriate, especially since the company did not give the required 5 days’ notice. I requested that it be officially recorded as their failure to attend the mandatory mediation. However, the mediator told me they can just reschedule without any consequences.

Has anyone else encountered this? Is this normal, or should there be some accountability for such short-notice cancellations?

For reference, the new mediation date has been set for 1 October 2024, as per the email I received.



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Comments

  • Coupon-mad
    Coupon-mad Posts: 162,370 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I'd mention it in your Witness Statement as part of their unreasonable conduct.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Update:

    I've just had my mandatory mediation call. What a joke!

    I've only just found out that their whole claim is based on me having put in one letter wrong of my registration. Apparently I put a W instead of a V.

    I had 3 calls from the mediator and the whole thing lasted about 8 minutes.

    My defence at first thought for my day in court:

    I see their position will be weakened by the fact that I have proof of payment for the parking and they suffered no loss. The court should consider my intent and context, as I can demonstrate that I paid for the parking despite the minor error in the registration.

    Here are some points that might work my your favour:

    1. Proof of Payment: Emphasizing that I paid for the parking should show that I fulfilled my obligation, regardless of the registration error.

    2. Minor Error: A single letter mistake in the registration may be seen as a minor clerical error, especially as there’s no evidence that the error caused any loss.

    3. Proportionality: A court might view a £275 charge for a minor error as excessive, particularly as I can show that my payment was made in good faith.

    4. Intent: My intent to comply with parking regulations can be highlighted. As I acted in good faith, that’s an important factor.

    5. Legal Precedents: This is not going to court. Could you imagine them standing in front a judge and saying that I put in the wrong reg by one letter, then fine me for this despite the proof that I paid and they suffered no loss.

  • Fruitcake
    Fruitcake Posts: 59,532 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    CEL are BPA members.
    The BPA CoP requires it's members to cancel/not issue a charge for a simple typo (one digit incorrect), or offer a reduction to £20 for a major typo (more than one digit incorrect/VRM of another household vehicle etcetera).

    In addition, if the PPCs used typo-proof machines where ANPR scamera systems are linked to pay machines, which have existed for many a year, a warning that the motorist had entered an incorrect digit would have been given. 

    If the claim is based on a single digit typo, then failing to cancel is a BPA CoP failure.
    In legal terms it is also "de minis", something of minor import or insignificant significance.
    I married my cousin. I had to...
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  • Coupon-mad
    Coupon-mad Posts: 162,370 Forumite
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    That is worth knowing.  £30 to settle a PCN is less than they'd have paid on day one.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • How long do I wait now?

    My MCOL has been updated to: Your claim was transferred to PORTSMOUTH on 02/10/2024

    Is there a time limit on how long they have to complete the next stage?
  • Gr1pr
    Gr1pr Posts: 14,039 Forumite
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    No, Portsmouth county court will send you a letter containing directions in due course, depending how busy they are 

    I would suspect that any deadlines will be next year, bundle deadline, hearing date etc

    The CNBC and MCOL have no further involvement, so that MCOL claim history wont alter from now on, its all down to your local court 
  • Update

    I now have a Preliminary Hearing for March 2025.

    Does anyone have any advice of what happens next please.
  • Grizebeck
    Grizebeck Posts: 3,967 Forumite
    1,000 Posts Second Anniversary Name Dropper Photogenic
    edited 20 November 2024 at 2:33PM
    Yes what happens next is in the order received from the court 
    Read it in full and follow it.
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