Not getting council tax back after selling

We sould our house (and move out ofbthe area) in nov 2023. We registered the move via the website and should be due just under £400 council tax back.
I've called several times they can see the request but they keep sating they arebhaving a backlog. First I was told 6 weeks than 8 and 10.

It's now ccommingupnto 10 weeks and I'm wondering if there is anything else I can do besides keep calling?


  • Ms_Chocaholic
    Ms_Chocaholic Posts: 12,529
    Name Dropper First Post First Anniversary
    Can you email the councillor for that area.
    Thrifty Till 50 Then Spend Till the End
    You can please some of the people some of the time, all of the people some of the time, some of the people all of the time but you can never please all of the people all of the time
  • rexmedorum
    rexmedorum Posts: 782
    First Post Name Dropper First Anniversary Combo Breaker
    I had angother go at calling and the person promissed to chase it up and I got the money 3 days later. Finally! Only took 11 weeks but o well.
Meet your Ambassadors


  • All Categories
  • 341.8K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.2K Spending & Discounts
  • 233.9K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards