PLEASE READ BEFORE POSTING

Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.

Landlord Dispute

Hiya, just looking for some advice, we have moved out of a property and the landlord is withholding the deposit and also requesting an additional £990 for repainting of the house, maybe new carpets and a professional deep clean. The painting is just due to general wear and tear such as scuffs on the wall, do we have to pay this extra?
«13

Comments

  • DE_612183
    DE_612183 Posts: 1,600
    First Anniversary First Post Name Dropper
    Forumite
    Did the landlord get your deposit lodged with an offcial scheme?
  • Albermarle
    Albermarle Posts: 21,085
    First Anniversary First Post Name Dropper
    Forumite
    This is a very common situation. Did you take lots of photos of the state of the place when you moved in, so you can not be blamed for any damage that was already there?
    If all it needs is splash of paint and a good clean, then some landlords would see that as par for the course and not charge. However if things are damaged ( cigarette burns, chunks out of the plaster, ripped carpet etc) then it is right for them to charge.
  • Fbho30
    Fbho30 Posts: 5
    First Post
    Newbie
    The landlord did have the deposit in a scheme, the property was cleaned before leaving but he would like it done professionally also the carpets were professionally washed but some stains were not removed, the front door would stick when closing which was a problem for around 8 months before we left the property this was not our fault he would like us to pay for a brand new door, is that right? 
  • DE_612183
    DE_612183 Posts: 1,600
    First Anniversary First Post Name Dropper
    Forumite
    did you report the issue of the front door to him?
    did it get reported on any of the inspections?

    I think he's trying it on - find out which deposit scheme the deposit is logded with and I'd dipute anything which is not just wear and tear.
  • Fbho30
    Fbho30 Posts: 5
    First Post
    Newbie
    Yes he knew about the front door and had two inspections after before our tenancy ended everything that was bought up on inspections was fixed now he’s come up with a long list including the professional clean 
  • km1500
    km1500 Posts: 2,120
    First Anniversary First Post Name Dropper
    Forumite
    that is what the deposit protection scheme is for

    raise a dispute they will sort it out
  • _Penny_Dreadful
    _Penny_Dreadful Posts: 977
    First Anniversary First Post Photogenic Name Dropper
    Forumite
    Fbho30 said:
    Hiya, just looking for some advice, we have moved out of a property and the landlord is withholding the deposit and also requesting an additional £990 for repainting of the house, maybe new carpets and a professional deep clean. The painting is just due to general wear and tear such as scuffs on the wall, do we have to pay this extra?
    Fbho30 said:
    The landlord did have the deposit in a scheme, the property was cleaned before leaving but he would like it done professionally also the carpets were professionally washed but some stains were not removed, the front door would stick when closing which was a problem for around 8 months before we left the property this was not our fault he would like us to pay for a brand new door, is that right? 
    How long did you live in property for? 

    £990 does sound excessive but you appear to have stained the carpets, how badly. You also admit to scuffing the walls, how badly did you scuff the walls? Do you know how old the carpets are and when the property was last decorated? 

    How does the cleanliness of the property at the start of the tenancy compare with the cleanliness at the end? 

    Have you compared the check-in inventory with the check-out inventory? 

    Did you report the door sticking to your landlord during the tenancy? Did you force the sticking door shut to the point where you have caused visible damage to the door? 
  • Fbho30
    Fbho30 Posts: 5
    First Post
    Newbie
    The property was last painted 5 years ago, carpets are 7 years old, we were in the property for 3 years, the door isn’t damaged it just sticks when it’s closing. 
  • propertyrental
    propertyrental Posts: 2,184
    First Anniversary First Post Name Dropper
    Forumite
    edited 9 January at 9:17PM
    Damage you caused is down to you. Wear and tear is not. Re the door, depends on the cause. If you slammed/damaged it that's your fault. If it expands when wet/in winter, that's the LL's problem.

    There's also a concept called 'betterment'. The LL cannot put himsef into a better position (eg by getting you to pay for a carpet you damage) than he'd be in if you'd not damaged it So:

    if the carpets are 7 years old, and would normally have a lifespan of, say 10 years, then had you not damaged them he'd have 3 years more use from them. He cannot therefore claim the cost of brand new carpets giving him 10 years more use - he can only claim 3/10ths of the cost of new carpets.

    That's 'betterment'. When you appeal to the deposit scheme arbitrator make sure you mention the carpet's age if he is claiming for brand new ones.


  • BobT36
    BobT36 Posts: 508
    First Anniversary First Post Name Dropper
    Forumite
    This sort of thing is literally why the deposit schemes exist. 
    It's like a hotel suddenly charging extra to prep the rooms for the next guest, after you've left, rather than baking it into their upfront costs and managing it like any other overhead of running a business. 
Meet your Ambassadors

Categories

  • All Categories
  • 341.7K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.1K Spending & Discounts
  • 233.8K Work, Benefits & Business
  • 606K Mortgages, Homes & Bills
  • 172.4K Life & Family
  • 246.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards