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Smart Parking - Appeal changed to £20 but can't pay

Hi there

I was issued with a parking fine from Smart Parking because I input the wrong vehicle on the app so paid for the wrong car.  I went through the appeal process and they have now said I have 2 weeks to pay the reduced about of £20.  BUT when I go to pay online or on the phone it still says I owe £60 and I absolutely can't see anyway to override this or contact them!!  

Has anyone experienced this or able to help please (I don't even have a cheque book so can't post them a cheque...)

Thanks so much.


  • Coupon-mad
    Coupon-mad Posts: 129,386
    Name Dropper First Post Photogenic First Anniversary
    Ignore Smart. You don't pay them £20 or £60.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top of this/any page where it says:
    Forum Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • fisherjim
    fisherjim Posts: 5,923
    Photogenic First Anniversary Name Dropper First Post
    You don't have a "fine" it's an invoice from a bunch of chancers, follow C-M's advice.
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