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Deposit deductions

Kel_bels
Kel_bels Posts: 24 Forumite
Second Anniversary 10 Posts
edited 12 December 2023 at 4:55PM in House buying, renting & selling
Hi all. We left a flat a few weeks ago. The letting agents are only now getting round to dealing with the deductions from our deposit. They requested a deduction, we agreed via their online portal, provided bank details and we’re waiting payment.

The following day the lettings agents now want to deduct further monies from our deposit. Can they do this if deductions are already agreed? 

Comments

  • anselld
    anselld Posts: 8,466 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes they can if additional issues have come to light which are valid.  If they are not valid then dispute in the normal way.
  • Grumpy_chap
    Grumpy_chap Posts: 16,744 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Combo Breaker
    Do the deductions reflect the checkout inventory/ condition report and change from the check-in?  After adjusting for wear and tear.
  • theartfullodger
    theartfullodger Posts: 15,318 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Portal?  Do you mean agents system or deposit scheme?  Simply dispute everything through deposit scheme, set up by parliament to prevent the worst landlord abuses over deposits 
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