Civil Enforcement - Letter Before Actions - Claim for Debt

HungryBird

Good evening all,

I have received a letter from Civil Enforcement Ltd (CEL) titled "Letter Before Action - Claim For Debt". It gives me 30 days to respond and contains an information sheet and reply forms including those that ask for my financial situation. It does not say where I should send the reply forms. The letter is from the legal team of Civil Enforcement.

 I have decided that I should do the following:

• Send a SAR request by email to CEL (done)
• Complain to the landowner (to be done - I parked @Sainsbury Local for 13 mins on Sunday afternoon 31 October 2021 - not sure who the owners are)
• Complain to the local MP (to be done)
• Respond to CEL saying that I am taking a debt advice and need them to stop for 30 days (not sure if I need to do this)

If you have any comments or advice at this stage, I would be very grateful.

I will keep updating this post until my problem with CEL is solved one way or another.

Thank you for all the information I have found on this forum.

Coupon-mad

LBA stage is already fully covered in the 2nd post of the NEWBIES thread.  It does NOT include this but I see we are too late to stop you:

 I have decided that I should do the following:

• Send a SAR request by email to CEL (done)

  
  

HungryBird

@Coupon-mad, many thanks for your reply.  - Could you please send me the link? as a newbie and very nervous it seems that i overwhelmed by information, cannot find what i need at the moment...

Coupon-mad

I don't provide a link to the Newbies thread because my signature tells new posters how to get there.  I want you to see how easy it is to navigate a forum by using the breadcrumb links that are on this page.

We want you to become a confident user of the forum.

Giving links to threads that are pinned at the top of this forum doesn't help you or us. This is why my signature tells you where to click.

HungryBird

@Coupon-mad, Thank you. I wish I had read the forum and did my research earlier.  On receiving PCN, Nov 2021 - I emailed to CEL asking for mitigating circumstances - such as: dropping my child for emergency dental appointment, parked only for 13 mins, pay-by-phone not working properly... My email request was rejected....   
Also at the photo evidence - the driver face cannot be seen, but the passenger - 12-year-old child can be seen and recognised.  I am extremely unhappy about the photo of my son .  
Please let me know in your opinion - Is it too late (at Letter Before Claim stage) - to dispute that "who was the driver and do not believe their client can hold the keeper liable"?  
Many Thanks in advance

Coupon-mad

No.  Not if you appealed as driver.  Not a problem though.

You should be confidently responding as admitted driver and stating that their lack of clear signage caused this issue and you will see them in court. And asking the VAT questions in the suggested response.

HungryBird

Hi, 
I have received a LETTER OF CLAIM from dcb legal ltd, staying the debt is £170 due within 28 days or if a claim is issued further cost will be sought with accruing interest at 8% per annum pursuant to s69 of the Count Courts Act 1984. Failure to pay is likely to result in a claim being issued without further notice. ...  The Letter dated 16 Dec 2024 .
Please can you advise my next action?

KeithP

HungryBird said:

I have received a LETTER OF CLAIM...

Please can you advise my next action?

The first few paragraphs of the second post of the NEWBIES thread explain exactly how to react upon receipt of a Letter of Claim.

In early December you told us that CEL sent you a Letter Before Claim, and now you have a Letter of Claim from DCB Legal Ltd.
Most unusual. Are you sure these are both about the same parking event?

HungryBird

Thanks for reply.  In December 2023 it was a Letter Before Action - Claim for Debt from CEL....  now December 2024 Letter of Claim from DCB Legal... 

KeithP

Ah, sorry. I hadn't noticed that earlier posts were all over a year old.
But the question remains... are they all about the same parking event?

HungryBird

yes, the same for 13 mins stay at Sainsbury private parking over 3 years ago (October 2021)