refund to closed account

I think I closed a current account from which i paid for an event. I realised I could no longer attend so a refund was processed. 
The event company has supplied an ARN number.
What should i do next?
I still have a current account with this bank but nothing has appeared in that one.
Thanks for any info.

Comments

  • eskbanker
    eskbanker Posts: 29,811
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    Have you asked the bank what's happened to the money, quoting the ARN?

    Did you close the account via a switch to another one?
  • tiger135 said:
    I think I closed a current account from which i paid for an event. I realised I could no longer attend so a refund was processed. 
    The event company has supplied an ARN number.
    What should i do next?
    I still have a current account with this bank but nothing has appeared in that one.
    Thanks for any info.
    If you switched, the money will find its way to your new account. If you didn't I believe it will go back to the people who sent it, at least that's what happened to me. In the latter case you need to contact them and if they have received the money back you will need to send them a different option for the refund. Cheque at worst.
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