PLEASE READ BEFORE POSTING

Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.

Solar panels

gazzer56
gazzer56 Posts: 4
First Post Combo Breaker First Anniversary
Newbie
edited 30 November 2023 at 10:39AM in House buying, renting & selling
We are in the motion of moving when the subject of solar panels has stopped us in our tracks. 7 years ago we got our panels fitted by a company called lightscoure.It was one of these we rent your roof deals which cost nothing but we got electric free. Well we decided to move this year and got a moving date 31st August. Then the problems started the panels now controlled by a firm called EAMS wouldn't transfer the ownership over  so I offered to buy them which I was informed was the way forward.
Now EAMS do not like being contacted, if you phone them it is leave a message and we will get back (they don't) Drop them an email and about 14 days later they will reply. Anyhow they informed us on the 7th November that we now didn't need to buy them as the deal had finished and we could have them!!!! And the paperwork would be sent to us on the 8th November.
Well it's now the 30rd November and nothing has happened. 
I have since found out that the owners of the panels are a firm called LIGHTSOURCE BP who despite emails don't seem to like replying and are holding it all up
So our ideas of spending the last of the summer beside the coast has gone and now it seems like we are not going to be in for Christmas.
Has anyone got any ideas or had the same problem. I really don't believe that EAMS/LIGHTSOURCE has any customer service 

Comments

Meet your Ambassadors

Categories

  • All Categories
  • 341.8K Banking & Borrowing
  • 249.7K Reduce Debt & Boost Income
  • 449.2K Spending & Discounts
  • 233.9K Work, Benefits & Business
  • 606.1K Mortgages, Homes & Bills
  • 172.5K Life & Family
  • 246.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards