Applying for easy saver with LPOA

P933alilli
P933alilli Posts: 335
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edited 22 September 2023 at 1:39PM in Savings & investments
Hi, i applied for the Santander easy access saver 5.2% 2 weeks ago for my elderly Mum. But i applied in her name and her address changed in 2020 when she was admitted to a nursing home. Ive sent all my POA documents plus my proof of address to Santander but an account still hasnt been opened.. I  realise they want Mum's current address but i cannot print a change of address form off due to my printer not working plus my local branch is 8 miles away. 
  However, i'm sick of all the messing about and wondered if i'd be allowed to apply for another easy access account with another bank but in my name? I have a card for Mum's present bank account in my name. Can i just open an account in my name and link it to my Mum's current account. I dont think theres a problem as i know i'm doing it in Mum's best interest as her current account earns negligible interest. Its just whether i'd be breaking any rule of the LPOA.. It isnt a huge amount of cash and its not as though i'm applying for a fixed term. Thanks in advance!
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  • molerat
    molerat Posts: 31,576
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    edited 22 September 2023 at 1:53PM
    You should not have the account in your name. Also unlikely you would be able to link accounts between 2 different people. If it is her money it should be in her name and following the rules set out by the provider, some of those rules and paperwork are a PITA but are there to protect all parties.
  • BooJewels
    BooJewels Posts: 2,725
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    I thought I'd seen it, so have just checked - Ford Money allow you to open their Flebile Saver as an Attorney.  Currently paying 4.95% annually or 4.84% monthly.  https://www.fordmoney.co.uk/savings-products/flexible-saver 
  • xylophone
    xylophone Posts: 43,891
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    But i applied in her name and her address changed in 2020 when she was admitted to a nursing home. 

    Which is correct - your mother's money must be kept in her name with you as PoA.

    Has Santander asked for proof of address for your mother?

    Is her registered address (for example for DWP purposes/electoral roll ) the nursing home?

  • molerat said:
    You should not have the account in your name. Also unlikely you would be able to link accounts between 2 different people. If it is her money it should be in her name and following the rules set out by the provider, some of those rules and paperwork are a PITA but are there to protect all parties.

    The account is 100% in Mum's name but a couple of years before going into a home her bank also gave me a card with my name on it as the LPOA was done early 2018. The card was renewed in 2021 and expires in 2025. Anyway , if it isnt allowed i'll just leave everything as it is!
  • P933alilli
    P933alilli Posts: 335
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    edited 22 September 2023 at 2:19PM
    xylophone said:
    But i applied in her name and her address changed in 2020 when she was admitted to a nursing home. 

    Which is correct - your mother's money must be kept in her name with you as PoA.

    Has Santander asked for proof of address for your mother?

    Is her registered address (for example for DWP purposes/electoral roll ) the nursing home?


    Yes and yes!
  • xylophone
    xylophone Posts: 43,891
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    Is her registered address (for example for DWP purposes/electoral roll ) the nursing home?

    Then it should be possible to prove identity/address to Santander's satisfaction, although they might also request confirmation from the manager of the home that your mother is resident there.

    I imagine that you hold your mother's letter from DWP concerning her state pension and can also prove receipt of her pension in her current/savings account as appropriate?

    Presumably you visit mother regularly - you should ask in the office for confirmation of residence from the manager on the home's headed paper.

  • P933alilli
    P933alilli Posts: 335
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    edited 22 September 2023 at 6:02PM
    xylophone said:
    Is her registered address (for example for DWP purposes/electoral roll ) the nursing home?

    Then it should be possible to prove identity/address to Santander's satisfaction, although they might also request confirmation from the manager of the home that your mother is resident there.

    I imagine that you hold your mother's letter from DWP concerning her state pension and can also prove receipt of her pension in her current/savings account as appropriate?

    Presumably you visit mother regularly - you should ask in the office for confirmation of residence from the manager on the home's headed paper.


    Ive sent a couple more documents on their secure portal this pm including a change of address form....all completed apart from Mum's signature because she's no longer capable. She did have an account from 2016-2020 and they'll probably have mum's signature somewhere. If they say no i just wont use them anymore as ive jumped through loads of hoops this last 2 weeks. Yes ive also sent a recent DWP letter too plus a top up bill i pay to the home with their address on it!
  • xylophone
    xylophone Posts: 43,891
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    all completed apart from Mum's signature because she's no longer capable. 

    It shouldn't need her signature - you are opening the account for her as  her Attorney.

  • eskbanker
    eskbanker Posts: 29,964
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    Collyflower1 said:
    She did have an account from 2016-2020 and they'll probably have mum's signature somewhere.
    Are you saying that she isn't a Santander customer at this point?  If so, I can't see why there'd need to be any proof of change of address required, if she's essentially a new customer?
  • xylophone said:
    all completed apart from Mum's signature because she's no longer capable. 

    It shouldn't need her signature - you are opening the account for her as  her Attorney.


    I have not checked the Santander T&Cs for that savings account but I have seen plenty of savings accounts at other banks and building societies which coould not be  opened by attorneys. I am not sure why, I guess it has to do with extra admin

    OP, have you had it confirmed that Santander will accept applications from attorneys?
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