Beko Oven/Hob Jan 2022

northwest1965

We purchased a free standing Beko in Jan 2022.
The oven does not work and the hob stopped igniting at the same time.
It has also started to rust.
Do we have any rights?

Nearlyold

Does the oven light work? If not have you checked the fuse in the plug?

PHK

Given the time that has passed then you'll need to prove to the retailer that the oven is inherently faulty. If the retailer accepts that proof they should give you a repair(probably) or partial refund.

The retailer or manufacturer might offer a warranty but that is separate from your consumer rights.

First port of call is to.speak to the retailer  then come back and let us know what they say.

northwest1965

If it's out of warranty, could we pursue the rust? Do we deal with retailers or Beko

PHK

Your consumer rights are with the retailer. You'll needto prove the faults are inherent as I mentioned above.

Your warranty could be supplied by either the retailer or the manufacturer. Is check the paperwork.